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Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for measure MT-2020-44/1437 Updated – measures in Malta

Idle tourism workers to join COVID-19 track and trace team

Country Malta , applies nationwide
Time period Temporary, 28 October 2020 – 11 May 2022
Context COVID-19
Type Company practices
Category Ensuring business continuity and support for essential services
– Mobilisation of a larger workforce
Author Luke Anthony Fiorini (University of Malta) and Eurofound
Measure added 16 November 2020 (updated 01 September 2022)

Background information

Tourism is traditionally Malta's largest sector. It was also one of the sectors which was hardest hit by COVID-19. Incoming tourist numbers have dropped substantially, resulting in many workers being left inactive, supported only by the COVID-19 wage supplement .

Whilst an initial partial lockdown kept the number of COVID-19 infections low and manageable, infection numbers have soared as the economy re-opened. Public Health's COVID-19 Track and Trace team has subsequently been overwhelmed by the deluge of cases.

It was consequently announced that idle tourism workers were invited to join the Track and Trace team.

Content of measure

The measure was advertised as one where the Malta Tourism Authority (MTA) in conjunction with the Malta Enterprise sought to aid the Public Health's COVID-19 Track and Trace team to foster a faster and more effective service.

Organisations holding a MTA license were invited to forward a list of employees who were currently receiving the COVID-19 wage supplement and may be interested to work with the Track and Trace team.

Selected individuals are to continue receiving the entire wage supplement of €800 along with a top-up of €5.28 per hour for their additional hours of work with this team.

Requirements for this post included fluency in both English and Maltese, possession of basic computer skills and good conduct.


The following updates to this measure have been made after it came into effect.

12 May 2022

It was announced that the Public Health team that took care of contact tracing and case management during the pandemic had been disbanded.

Use of measure

Unknown - applicants were asked to apply until the 4 November.


  • Employment retention
  • Pay increases

Target groups

Workers Businesses Citizens
Particular professions
Sector specific set of companies
Does not apply to citizens

Actors and funding

Actors Funding
National government
National funds

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role Unknown Unknown
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • No involvement
  • Main level of involvement: Company level


No evident involvement

Views and reactions

No views expressed

Sectors and occupations

    • Economic area Sector (NACE level 2)
      I - Accommodation And Food Service Activities I55 Accommodation
      I56 Food and beverage service activities
    • Occupation (ISCO level 2)
      Hospitality, retail and other services managers
      Food preparation assistants



Eurofound (2020), Idle tourism workers to join COVID-19 track and trace team , measure MT-2020-44/1437 (measures in Malta), EU PolicyWatch, Dublin,


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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.