Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.
Factsheet for measure SE-2020-36/1360 – measures in Sweden
, applies regionally
|Time period||Open ended, started on 01 September 2020|
|Type||Bipartite collective agreements|
Protection of workers, adaptation of workplace
– Occupational health and safety
|Author||Anna-Karin Gustafsson (Oxford Research) and Eurofound|
|Measure added||29 October 2020 (updated 13 May 2021)|
The Royal Technical University, Kungliga tekniska högskolan, KTH in Stockholm has increased the number of support calls to their occupational health care. Prior to COVID-19 employees were offered three calls to the occupational health care. During COVID-19, this has been expanded to ten calls. The employer is not required to know whether the employee is using the measure. Once the ten calls have been exceeded or if the employee asks for further help, the manager of the employee is informed.
With the COVID-19 crisis workers at KTH have experienced higher degree of anxiety, stress and pressure. Especially, since many have been working remotely.
In order to deal with anxiety workers have been able to receive conversational support through the university's occupational health care. The number of support calls an employee can receive was prior to COVID-19 three times. At first, this increased to six times during COVID-19. It than increased again. Workers can now contact the occupational health care up to ten times, without feedback to the manager or human resources department. After that an agreement between the occupational health service and the manager of the worker needs to be made for further calls.
The measure can be used by both workers and managers.
The conversations take place with behavioral scientists.
Research students with a scholarship (and who are therefore not employed) have the opportunity to contact student health if necessary.
KTH activities are separated into different Schools. Each of these is heading a number of Departments, Centres of excellence and undergraduate study programmes.
The schools are:
Together these five Schools employ 5,000 staff.
Employees in standard employment
||Applies to all businesses||Applies to all citizens|
Company / Companies
No special funding required
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Role||Agreed (outcome) incl. social partner initiative||Agreed (outcome) incl. social partner initiative|
|Form||Not applicable||Not applicable|
Social partners' role in the implementation, monitoring and assessment phase:
The increase in the number of visits for support calls applies until further notice and is a joint effort between the employer KTH and the local trade unions Saco-S, ST and Seko.
The social partner's views on the measure is positive and they have been supportive of the measure.
|Economic area||Sector (NACE level 2)|
|P - Education||P85 Education|
This case is not occupation-specific.
Eurofound (2020), KTH: Increased support calls to occupational health providers, measure SE-2020-36/1360 (measures in Sweden), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/SE-2020-36_1360.html
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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.