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Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for measure RO-2022-11/2382 Updated – measures in Romania

Access to social services for vulnerable refugees from Ukraine

Access la servicii sociale pentru persoanele care provin din zona conflictului armat din Ucraina

Country Romania , applies nationwide
Time period Open ended, started on 08 March 2022
Context War in Ukraine
Type Legislations or other statutory regulations
Category Measures to prevent social hardship
– Protection of vulnerable groups (beyond employment support)
Author Nicoleta Voicu (Association Center for Public Innovation)
Measure added 20 May 2022 (updated 06 March 2023)

Background information

Emergency Ordinance Nr. 20 from 7 March 2022 amended and supplemented certain legislative acts and establishing certain support measures and humanitarian assistance for Ukrainian citizens and war-affected stateless persons. Persons with disabilities, accompanied or unaccompanied, coming from the area of armed conflict in Ukraine and entering Romania, can benefit, upon request, from social services provided in all types of residential centres for adults with disabilities, i.e. sheltered housing, centres for independent living, habitation and rehabilitation centres, care and assistance centres or in respite centres/crisis centres.

If, on entering Romania, persons with disabilities declare, individually or through an accompanying person, that they will remain in Romania, they may be taken, on request, into the records of the General Directorate of Social Assistance and Child Protection in order to benefit from the services provided in the centres for adults with disabilities. Adults with disabilities who do not have valid identity documents will be communicated to the General Inspectorate for Immigration in order to establish their legal status, while they will be taken over, upon request, by the General Directorate for Social Assistance and Child Protection in order to provide the services mentioned above.

Content of measure

Minors unaccompanied by their parents or another legal representative, who come from the area of armed conflict in Ukraine and enter Romania, benefit from the special protection provided for in Law no. 272/2004 on the protection and promotion of the rights of the child, republished, with subsequent amendments and additions. By way of derogation from the provisions of other laws and legal regulations, in order to ensure protection, the general directorates for social assistance and child protection may hire contractual staff without competition on social services for unaccompanied minors, depending on their needs, for a fixed period, which may not exceed three years.

Persons with disabilities, accompanied or unaccompanied, who come from the area of armed conflict in Ukraine and enter Romania, shall benefit, upon request, free of charge, from the social services in the centres, being taken over in the records of the general directorates of social assistance and child protection of the counties, respectively of the sectors of Bucharest. The companions of persons with disabilities benefit, under the same conditions, from social services together with them.

Elderly persons with reduced mobility or in a situation of dependency, who come from the area of armed conflict in Ukraine and enter Romania, benefit, on request, free of charge, from social services in accordance with the provisions of Law No 17/2000 on social assistance for the elderly.


The following updates to this measure have been made after it came into effect.

13 January 2023

A joint order of the Ministry of Family, Youth and Equal Opportunities, the Ministry of Internal Affairs, the Ministry of Education, the Ministry of Health and the Ministry of Development, Public Works and Administration defines stages for the registration, transit, residence, and protection of minors. In partnership with UNICEF and UNHCR, eight Blue Dot Centres were established nationally and serve as information hubs on services available to Ukrainian refugees.

The Government of Romania, together with its partners, has conducted comprehensive needs assessments to ensure the identification of the needs of vulnerable displaced persons from Ukraine, and make sure their protection rights and specific needs are taking into consideration. Legal processes are adapted to facilitate easy and appropriate access to social services and social assistance benefits and through information campaigns, vulnerable Ukrainian refugees are informed of their social assistance rights and benefits.

Use of measure

According to the data provided by the Romanian government on 13 January 2023: • 1,038 elderly Ukrainian refugees have requested social services since the beginning of the crisis; • 13,782 Ukrainian children identified and referred to specialized services, including health and social welfare; • 4,993 children registered with the General Directorates of Social Assistance and Child Protection (DGASPC); • 287 individuals with specific needs were provided with protection assistance; • 199 children are currently in the special protection system.

Target groups

Workers Businesses Citizens
Does not apply to workers Does not apply to businesses Older citizens
Children (minors)
Migrants or refugees

Actors and funding

Actors Funding
National government
Other social actors (e.g. NGOs)
National funds

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role No involvement as case not in social partner domain No involvement as case not in social partner domain
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • No involvement
  • Main level of involvement: N/A


There is no publicly available information about the social partners' involvement in designing, implementing and monitoring the measure.

Views and reactions

There is no publicly available information about the social partners' views or reaction on the measure.


  • 08 March 2022: Ordonanţă de urgenţă nr. 20 din 7 martie 2022 (
  • 13 January 2023: Romania's Response to the Ukrainian Refugee Crisis (Răspunsul României la criza umanitară a refugiaților ucraineni) (


Eurofound (2022), Access to social services for vulnerable refugees from Ukraine, measure RO-2022-11/2382 (measures in Romania), EU PolicyWatch, Dublin,


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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.