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EU PolicyWatch

Database of national-level policy measures

Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for measure PT-2020-11/1529 – measures in Portugal

Norauto: Employees involvement against COVID-19 challenges and change work organisation

Norauto - o envolvimento de trabalhadores no combate aos desafios trazidos pelo COVID-19 e a mudança na organização do trabalho

Country Portugal , applies nationwide
Time period Open ended, started on 09 March 2020
Context COVID-19
Type Company practices
Category Ensuring business continuity and support for essential services
– Change of work arrangements (working time, rota schemes)
Author Paula Carrilho (Centro de Estudos para a Intervenção Social)
Measure added 01 December 2020 (updated 02 February 2021)

Background information

Norauto, a company specialised in automotive equipment and maintenance, faced a drop in activity as consequence of COVID-19 pandemic. In order to face these consequences, Norauto was forced to place 40% of its workforce in lay-off and decided to reduce working hours in order to facilitate shifts among workers.

Content of measure

In order to face the consequences of COVID-19 pandemic, Norauto was forced to put 40% of its workforce in lay-off and decided to reduce working hours in order to facilitate shifts among workers. As a way to develop strategies to overcome this crisis, the company created three autonomous teams with different objectives:

  • recover the past: projects, processes or tools that have not been yet completed;
  • ongoing projects;
  • thinking about the best way to get out of the present crisis and identifying opportunities during and after the COVID-19 pandemic.

All workers in the various departments, including laid-off workers, were involved in the decisions taken due to COVID-19. A telephone line was created to support workers in lay-off, both for administrative matters and for psychological counselling. The intention is to make these workers feeling included, as part of the company.

Use of measure

All workers have been part of the strategic plan to face the COVID-19 pandemic crisis.


  • Basic working time
  • Health and safety
  • Other topics
  • Work organisation

Target groups

Workers Businesses Citizens
Applies to all workers Does not apply to businesses Does not apply to citizens

Actors and funding

Actors Funding
Company / Companies
No special funding required

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role Unknown Unknown
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • Unknown
  • Main level of involvement: Company level



Views and reactions


Sectors and occupations

    • Economic area Sector (NACE level 2)
      G - Wholesale And Retail Trade; Repair Of Motor Vehicles And Motorcycles G45 Wholesale and retail trade and repair of motor vehicles and motorcycles

This case is not occupation-specific.



Eurofound (2020), Norauto: Employees involvement against COVID-19 challenges and change work organisation, measure PT-2020-11/1529 (measures in Portugal), EU PolicyWatch, Dublin,


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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.