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Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for measure PL-2022-10/2389 Updated – measures in Poland

Free healthcare offered by LUX MED for refugees from Ukraine

Darmowa opieka zdrowotna oferowana przez LUX MED

Country Poland , applies nationwide
Time period Open ended, started on 01 March 2022
Context War in Ukraine
Type Company practices
Category Measures to prevent social hardship
– Access to healthcare
Author Jan Czarzasty (Warsaw School of Economics)
Measure added 20 May 2022 (updated 04 June 2025)

Background information

As a result of the Russian invasion of Ukraine, which started on 24 February 2022, many people entered Poland to seek refuge. The LUX MED Group decided to offer free urgent medical assistance to all the refugees from Ukraine after the start of the war because initially their access to healthcare was not guaranteed by the law. It was later regulared by the Special Act issued on 12 March 2022.

Content of measure

LUX MED, a private healthcare provider, offers free urgent medical assistance to citizens of Ukraine and people of other nationalities who came from Ukraine. It is required that a refugee has a valid certificate issued by the Border Guard of the Republic of Poland or an imprint of the stamp of the Border Guard of the Republic of Poland in the travel document, confirming the legal stay on the territory of the Republic of Poland, after crossing the border from February 24, 2022. The clinics offer help with emergency situations, acute infectious diseases, chronic diseases, pregnancies, vaccinations and emergency dental help.

Updates

The following updates to this measure have been made after it came into effect.

01 January 2024

From the beginning of 2024, the model for the provision of assistance to Ukrainian patients by the LUX MED Group has changed. Those who arrived from Ukraine after the outbreak of hostilities will receive free assistance in accordance with the regulations. The LUX MED Group offers a wide range of services to this group, in particular consultations and services within the framework of primary health care and outpatient specialist care. Patients who do not qualify for assistance from the National Health Fund but who require planned medical care may apply to the LUX MED Foundation, which will confirm the extent to which it can provide assistance within its financial and legal capacity. The Foundation will reply within 30 days.

Use of measure

In July 2022, LUX MED reported that it had assisted around 100,000 people from Ukraine in the five months since the Russian invasion of Ukraine. The company continues to support refugees from Ukraine in 2023, with availability depending on the region of the country.

Contents

  • Solidarity

Target groups

Workers Businesses Citizens
Does not apply to workers Does not apply to businesses Migrants or refugees

Actors and funding

Actors Funding
Company / Companies
Companies

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role Unknown Unknown
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • Unknown
  • Main level of involvement: Company level

Involvement

Unknown.

Views and reactions

Unknown.

Sectors and occupations

    • Economic area Sector (NACE level 2)
      Q - Human Health And Social Work Activities Q86 Human health activities

This case is not occupation-specific.

Sources

  • 01 March 2022: Pomoc medyczna dla Pacjentów z Ukrainy (www.luxmed.pl)
  • 01 January 2024: Medical assistance for Ukrainian patients - changes from 1.01.2024 (www.luxmed.pl)

Citation

Eurofound (2022), Free healthcare offered by LUX MED for refugees from Ukraine, measure PL-2022-10/2389 (measures in Poland), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/PL-2022-10_2389.html

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