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Database of national-level policy measures

Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for measure PL-2022-10/2376 – measures in Poland

Social Insurance Institution ZUS provides accommodation for Ukrainian refugees

ZUS zapewnia lokale dla uchodźców z Ukrainy

Country Poland , applies nationwide
Time period Open ended, started on 01 March 2022
Context War in Ukraine
Type Other initiatives or policies
Category Measures to prevent social hardship
– Keeping or obtaining a safe home
Author Jan Czarzasty (Warsaw School of Economics) and Eurofound
Measure added 20 May 2022 (updated 20 June 2022)

Background information

Social Insurance Institution (ZUS) in Poland provides help to Ukrainian refugees. Initiatives that include providing refugees with accommodation are coordinated with the central government authorities. Moreover ZUS is providing help for polish citizens in terms of receiving their pension via a foreign bank accounts. The Social Insurance Institution is also making its websites and procedures more accessible for refugees who do not know the polish language. The President of the board of ZUS, Gertruda Uścińska is also declaring the readiness of the institution to provide aid in any way possible.

Content of measure

Social Insurance Institution has declared its readiness to provide refugees with accommodation. ZUS has a network of training facilities that are fit to serve as temporary accommodation for 1,400 refugees. Moreover ZUS publishes information concerning the possibilities of applying for financial aid and social benefits on its website in Ukrainian. There will also be a possibility to sign up for the electronic public services website and create a profile in Ukrainian. Moreover if someone was receiving a pension from ZUS into their Ukrainian bank account, they will be assisted by ZUS in changing the for one that is located in the country they are living in at the moment.

Use of measure

No data to be reported.

Target groups

Workers Businesses Citizens
Does not apply to workers Does not apply to businesses Migrants or refugees

Actors and funding

Actors Funding
Social insurance

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role Unknown Unknown
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • Unknown
  • Main level of involvement: N/A



Views and reactions




Eurofound (2022), Social Insurance Institution ZUS provides accommodation for Ukrainian refugees, measure PL-2022-10/2376 (measures in Poland), EU PolicyWatch, Dublin,


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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.