Background information

Polish e-commerce platform Allegro employs over 2,500 employees across five locations: Poznań, Kraków, Toruń, Warsaw and Wrocław. Allegro was founded in 1999. In 2020, the company entered the top 10 list of the biggest e-commerce websites in the world, in terms of monthly visits. Currently, over 140,000 companies sell their products on the platform. Allegro has announced two major business expansions during the pandemic. Although employees had a possibility to work from home and the company had a remote working policy before the pandemic, since March 2020, when all employees started to work from home, Allegro has developed and implemented a series of new solutions addressed to all employees and teams. The new policy has also covered the recruitment process. Besides that, Allegro has adapted its inner #AkcjaZdrowie (#HealthAction) programme to the new situation.

Content of measure

Remote working has been in place at Allegro for years; both Allegro’s infrastructure and tools are conductive to working from home. The company’s remote working policy consists of the following measures and actions:

• All current and new employees have been trained to work from home. Among other things, the company has provided tutorials on working from home, dealing with children or effective online communication rules.
• All business meetings, events, trainings, languages classes etc. are held remotely.
• Every daily schedule should include a coffee break and casual conversations with workmates.
• Recruitment process (CV submission, contact with candidates, recruitment, signing of contracts and onboarding) are held remotely. Apart from that, Allegro also e.g. delivers equipment and a welcome package to the new employees’ homes.
• Allegro organizes technological meetups titled ‘Allegro Tech Live’ and provides podcasts to share knowledge.
• Allegro continues to keep its employees informed about the company’s strategy and plans by organizing a remote Q&A session with board members.

Allegro has also launched its internal programme #AkcjaZdrowie (#HealthAction) online. The programme features healthy spine classes, yoga classes and consultations with a physiotherapist.

Use of measure

All Allegro departments and employees. Some outcomes:1.Several times, the company has carried out the remote onboarding with almost 100 people at once. New employees get the equipment and a welcome package delivered to their homes.2. Within two summer months in 2020, Allegro organized 93 training activities (workshops, lecturers and e-learning classes) on 43 topics with 1,200 participants.

Contents

• Telework

Target groups

Workers	Businesses	Citizens
Employees in standard employment	Does not apply to businesses	Does not apply to citizens

Actors and funding

Actors	Funding
Company / Companies	Employer

Social partners

Social partners' role in designing the measure and form of involvement:

	Trade unions	Employers' organisations
Role	Unknown	No involvement
Form	Not applicable	Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

• Unknown
• Main level of involvement: Company level

Involvement

Not available.

Views and reactions

Not available.

Sectors and occupations

This case is not occupation-specific.

Sources

• 01 April 2020: Jak Allegro dostosowało się do pracy w okresie epidemi (itwiz.pl)
• 24 August 2020: Praca zdalna i rekrutacja w czasach pandemii- jak sobie radzimy w Poznaniu (www.outsourcingportal.eu)