Factsheet for case NO-2020-12/1609 – measures in Norway
|Country||Norway , applies nationwide|
|Time period||Open ended, started on 16 March 2020|
Protection of workers, adaptation of workplace
– Teleworking arrangements, remote working
|Author||Aasmund Arup Seip, FAFO and Eurofound|
|Case created||18 December 2020 (updated 29 January 2021)|
Use of home office and requirements for social distancing due to COVID-19 caused physical meetings to be canceled and made it necessary that contact with colleagues and others must take place digitally. This lead to an increase in the use of new digital tools and platforms such as Skype, Zoom, Teams and so on. A survey conducted in April 2020 show the widespread use of digital platforms during the pandemic.
A survey conducted in the last three weeks of April 2020 measured the use of home office (remote work) and the use of digital solutions in Norway during the first months of COVID-19 pandemic. The survey included 1000 people of which 670 were employed. The survey weighted age and geography to correct biases.
The vast majority of Norwegian employees answered that they use digital tools that make it easier to work from home. Of the employees, 80% stated that they used one or more of the digital tools mentioned in the questionnaire. The most common were digital platforms for video conferencing. Only 20% state that they do not use any of the three types of solutions (Skype, Zoom, Teams) mentioned in the questionnaire. However, the biases in the survey sample (too many in office jobs and with a high level of education) may lead to some exaggeration in numbers.
Digital tools that make it possible to work from home have been in use for many years, but has become more relevant due to COVID-19. When asked, the employees answer the corona pandemic has led to increased use of such tools, and the survey numbers show that the use has increased significantly. Only 16% say it has not been any change.
The survey of April 2020 show how many employees that use the following digital tools in daily work:
|Applies to all workers||Applies to all businesses||Does not apply to citizens|
Company / Companies
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Form||Not applicable||Not applicable|
Social partners' role in the implementation, monitoring and assessment phase:
The use of digital platforms and teleworking is often discussed at company level between management and shop stewards.
There may be discussions between the social partners at company level or at industry level on how to implement the use of digital platforms and tools at work. Usually privacy protection and work arrangements can cause disagreement.
Eurofound (2020), Increased use of new digital platforms, case NO-2020-12/1609 (measures in Norway), COVID-19 EU PolicyWatch, Dublin, http://eurofound.link/covid19eupolicywatch
Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process. All information is preliminary and subject to change.