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Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for measure NL-2022-9/2206 – measures in Netherlands

Refugeehelp.nl: A webpage for refugees and helpers

Vluchtelingenhulp

Country Netherlands , applies nationwide
Time period Open ended, started on 24 February 2022
Context War in Ukraine
Type Other initiatives or policies
Category Measures to prevent social hardship
– Other humanitarian measures
Author Thomas de Winter (Panteia) and Eurofound
Measure added 05 May 2022 (updated 24 April 2025)

Background information

RefugeeHelp is an online resource for Ukrainian refugees in the Netherlands and anyone interested in assisting them. The platform brings together projects from the government, NGOs, businesses, and individuals to provide important information. The platform brings together demand and supply, aiming to guide everyone looking to help and looking for help.

Content of measure

The website provides refugees with information on many essential topics. It centralises all the information a refugee might need. The following topics are covered: general information, safety, healthcare, housing, family, legal aid and registration, education, babies and children, pets, food and clothes and goods, work and income, activities and buddies and mobile and internet.

The website is available for all refugees, but also for everyone who wants to help refugees in some way. Those who wish to help refugees are provided an overview of ways they can help, so the help also stays centralised. Volunteers can help with any of the follow matters: housing, food and clothes and goods, donations, healthcare, education and language, activities, buddies and work.

The website Refugeehelp.nl is available in Ukrainian, Russian, English and Dutch.

Recent updates include expanded assistance for asylum-seekers experiencing delays in obtaining Citizen Service Numbers (BSNs), which has hindered access to employment for many refugees due to backlog issues affecting around 18,000 people.

Use of measure

No information available.

Target groups

Workers Businesses Citizens
Applies to all workers Does not apply to businesses Migrants or refugees

Actors and funding

Actors Funding
National government
Other social actors (e.g. NGOs)
National funds
Other

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role No involvement as case not in social partner domain No involvement as case not in social partner domain
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • No involvement
  • Main level of involvement: N/A

Involvement

No involvement.

Views and reactions

No involvement.

Sources

Citation

Eurofound (2022), Refugeehelp.nl: A webpage for refugees and helpers, measure NL-2022-9/2206 (measures in Netherlands), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/NL-2022-9_2206.html

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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.