Factsheet for case MT-2020-19/1623 – measures in Malta
|Country||Malta , applies nationwide|
|Time period||Temporary, 08 May 2020 – 01 October 2020|
|Type||Legislations or other statutory regulations|
Supporting businesses to get back to normal
– Enhancing employability and training
|Author||Luke Anthony Fiorini (University of Malta) and Eurofound|
|Case created||22 December 2020 (updated 11 January 2021)|
According to the Minister of Tourism, Julia Farrugia Portelli, the tourism industry is likely to be very different post COVID-19 and thus training is necessary upskill all individuals who wish to work in this sector.
Consequently, an online platform was developed which included hundreds of courses for workers of this sector. All courses were offered for free. Funding originated from funds which were set aside for tourism pre COVID-19.
The Ministry for Tourism and Consumer Protection, in collaboration with the Malta Tourism Authority (MTA), launched an e-learning training scheme for the tourism industry. The aim was to empower and educate the workforce to return stronger when the industry is no longer on hold.
It was estimated that up to 25,000 may make use of this opportunity which was not only available to employers and employees in this sector, but also to students studying tourism studies, those who wish to take up a part-time job in tourism, as well as those who are unemployed by may want to take up a new career in tourism.
All courses were financed by the MTA, were carried out remotely and were offered by over 30 service providers, including the University of Malta, the Institute of Tourism Studies, UNESCO and several English Language Schools which provided English courses. Other covered topics included management and leadership skills, personal skills, self-development, customer care, and specific industry-related skills. The scheme is a one-year project.
Interested individuals were able to apply for up to three short courses or one longer accredited course. Courses were offered on a first come first served basis.
It was announced that nearly €6 million had been spent on the scheme. Between 5,000 and 6,000 individuals who chose to enrol in up to three short courses completed their studies. A further 2,000 were in the process of undertaking a longer accredited course.
|Applies to all workers||
Sector specific set of companies
||Applies to all citizens|
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Form||Not applicable||Not applicable|
Social partners' role in the implementation, monitoring and assessment phase:
No specific social partner involvement was announced with regards to this measure. The Malta Hotels and Restaurants Association (MHRA) has been very vocal in pushing for measures that would help the sector since the beginning of COVID-19; the sector was amongst one of the hardest hit and benefitted from several other measures such as vouchers that could be used in their establishments being distributed to the population, as well as wage, rent and electricity subsidies, amongst others.
The MHRA welcomed the measure, stating, "we support the initiative spearheaded by Minister Julia Farrugia Portelli to provide opportunities of upskilling and reskilling of the workforce operating across the tourism sector in order to be better prepared to meet the new challenges that our sector will be facing in the coming months. This indeed is a world-class action.”
|Economic area||Sector (NACE level 2)|
|I - Accommodation And Food Service Activities||I55 Accommodation|
|I56 Food and beverage service activities|
This case is not occupation-specific.
Eurofound (2020), Free courses for tourism workers, case MT-2020-19/1623 (measures in Malta), COVID-19 EU PolicyWatch, Dublin, http://eurofound.link/covid19eupolicywatch
Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process. All information is preliminary and subject to change.