Background information

Procedures have been put in place to receive and support displaced people arriving, or who have already arrived, from Ukraine in Luxembourg. These procedures include registration, transport, care, accommodation, schooling for children, and access to employment. For accommodation, the government has set up an emergency reception centre to house people fleeing the war in Ukraine.

Content of measure

The emergency reception centre is open 24 hours a day, 7 days a week. It offers shelter, meals and basic necessities for people wishing to seek protection in Luxembourg during their first few days in the country. Pets are allowed and will be taken care of by the veterinary services.

People are then referred to ONA's (Office national de l'accueil) accommodation network and local public and private initiatives. All Luxembourg residents who have offered or are offering to host Ukrainian nationals in their homes are invited to contact the hotline managed by Caritas and Red Cross with the support of the Ministry for Family, Integration and the Greater Region.

People hosting Ukrainian refugees do not receive any compensation from the government. In order to be allowed to host refugees, people must offer rooms with a minimum area of nine square meters and for a minimum duration of three months. When a resident welcomes a refugee, he/she must make a declaration to the town hall.

Refugees can only receive help after obtaining the temporary status of international protection. Once this is done, they have vouchers for food, clothing and medical expenses. In addition, they have €200 monthly for living expenses.

Use of measure

As of 30 March 2023, around 2,900 refugees had arrived Luxembourg since the beginning of the conflict.

Target groups

Workers	Businesses	Citizens
Does not apply to workers	Does not apply to businesses	Migrants or refugees

Actors and funding

Actors	Funding
National government Other social actors (e.g. NGOs) Local / regional government	National funds Other

Social partners

Social partners' role in designing the measure and form of involvement:

	Trade unions	Employers' organisations
Role	No involvement	No involvement
Form	Not applicable	Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

• No involvement
• Main level of involvement: N/A

Involvement

No information available.

Views and reactions

No information available.

Sectors and occupations

This case is not occupation-specific.

Sources

• 24 February 2022: Reception of people - Ukraine (maee.gouvernement.lu)