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COVID-19 EU PolicyWatch

Database of national-level responses

Eurofound's COVID-19 EU PolicyWatch collates information on the responses of government and social partners to the crisis, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for case LU-2020-43/1387 Updated – measures in Luxembourg

Agreement on a teleworking regime

Convention du 20 octobre 2020 relative au régime juridique du télétravail

Country Luxembourg , applies nationwide
Time period Open ended, started on 20 October 2020
Type Bipartite collective agreements
Category Protection of workers, adaptation of workplace
– Teleworking arrangements, remote working
Author Patrick Thill (LISER) and Eurofound
Case created 02 November 2020 (updated 07 May 2021)

Background information

During the COVID-19 crisis, teleworking has been identified as a vital pillar to keep companies working and prevent social hardship. Discussions between the two representative social partners OGBL and LCGB and the employer association UEL, together with the Ministry of Work and Employment, led in a first instance to a joint assessment on teleworking at the level of the Economic and Social Council CES. From there, discussions continued between the social partners and an inter-professional agreement could have been signed between the social partners in October 2020.

Content of measure

Applied for a period of three years and covering all sectors in Luxembourg (with the exception of transport), the agreement provides a definition of teleworking:

  • Teleworking is identified as a form of organisational work, conducted by digital means and usually done at the company, but that is transferred to the location where the employee lives.
  • The work is considered as teleworking when it is applied to occasional and exceptional circumstances, and when it remains below the 10% threshold of the annual working time.
  • Teleworking is based on a written agreement between the employer and the employee, containing several compulsory elements, such as for example the location where telework takes place and the number of hours, and an employee can't be dismissed if he/she does not accept a teleworking scheme and an employer can't be made accountable if the employer refuses a teleworking scheme.
  • The employer must also provide to the employee all the technical equipment to efficiently work under a teleworking scheme.
  • The company staff delegation is regularly informed about the teleworking schemes.


The following updates to this measure have been made after it came into effect.

15 February 2021

The Chamber of Employees believes that the shifting of costs (computer, electricity, etc.) to teleworking employees should be compensated by the companies. The cost is estimated at €174 month.

Use of measure

All employees in the private sector (with the exception of transport sector) and covered by the Code of Work are concerned.


  • Basic working time
  • Health and safety
  • Income protection
  • Other topics
  • Working time flexibility

Target groups

Workers Businesses Citizens
Applies to all workers Applies to all businesses Does not apply to citizens

Actors and funding

Actors Funding
National government
Trade unions
Employers' organisations
Company / Companies

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role Agreed (outcome) incl. social partner initiative Agreed (outcome) incl. social partner initiative
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • Social partners jointly
  • Main level of involvement: Peak or cross-sectoral level


The agreement is a social partner initiative within the Economic and Social Committee. The two representative trade unions OGBL and LCGB, as well as the employer association UEL signed the agreement.

Views and reactions

The agreement is based on a social partner initiative and they were highly supportive of a joint agreement.



Eurofound (2020), Agreement on a teleworking regime, case LU-2020-43/1387 (measures in Luxembourg), COVID-19 EU PolicyWatch, Dublin,

Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process. All information is preliminary and subject to change.