Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.
Factsheet for measure LT-2020-12/1388 – measures in Lithuania
|Country||Lithuania , applies nationwide|
|Time period||Temporary, 16 March 2020 – 31 December 2020|
Protection of workers, adaptation of workplace
– Teleworking arrangements, remote working
|Author||Inga Blaziene, Rasa Mieziene, LIthuanian Centre for Social Sciences|
|Measure added||03 November 2020 (updated 02 February 2021)|
From the very beginning of the outbreak of COVID-19, employees of state-owned energy group Ignitis have been created conditions to work from home. According to the management, COVID-19 is changing the work culture of Ignitis companies and, therefore, when planning offices, the company is paying more attention to employee safety, availability of more space per person, and management of employee flows. The company has also moved most of its services online to reduce the number of physical contacts and thus to protect both employees and customers.
With the introduction of nationwide quarantine and the closure of schools and kindergartens in the country on 16 March 2020, employees with children under 14 were given the opportunity to work from home in Ignitis group companies. Where this was impossible to do due to the specifics of the work, employees were put to downtime at no fault of the employees and paid 50% of their former salary.
In addition, in order to reduce the number of physical contacts, Ignitis closed physical customer service centres during the quarantine period and moved most of its services online - employees advised customers by phone, e-mail or via the Ignitis’ self-service platform. Moreover, the company cancelled service charges for all payments made on the self-service website (https://e.ignitis.lt/) as of 13 March 2020. There will be no service charges for self-service customers until the end of the state of emergency in the country.
The Ignitis Group owns 22 companies with more than 4,000 employees. Most employees have been created opportunities to work from home during the quarantine.
Employees in standard employment
||Does not apply to businesses||Does not apply to citizens|
Company / Companies
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Role||No involvement||No involvement|
|Form||Not applicable||Not applicable|
Social partners' role in the implementation, monitoring and assessment phase:
Social partners were not involved.
No information available.
|Economic area||Sector (NACE level 2)|
|D - Electricity, Gas, Steam And Air Conditioning Supply||D35 Electricity, gas, steam and air conditioning supply|
This case is not occupation-specific.
Eurofound (2020), Distance work arrangements in Ignitis Group, measure LT-2020-12/1388 (measures in Lithuania), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/LT-2020-12_1388.html
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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.