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COVID-19 EU PolicyWatch

Database of national-level responses

Eurofound's COVID-19 EU PolicyWatch collates information on the responses of government and social partners to the crisis, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for case IT-2020-40/1455 – measures in Italy

Banca-Credito Cooperativo company agreement on the smart working

Accordo in materia di lavoro agile siglato dalla Capogruppo Cassa Centrale Banca-Credito Cooperativo Italiano

Country Italy , applies nationwide
Time period Temporary, 30 September 2020 – 31 March 2021
Type Bipartite collective agreements
Category Protection of workers, adaptation of workplace
– Teleworking arrangements, remote working
Author Anna Mori (University of Milan)
Case created 23 November 2020 (updated 24 November 2020)

Background information

On 21 September 2021 the holding company Cassa Centrale Banca-Credito Cooperativo Italiano in the banking sector has signed a company-level agreement to regulate the use of the smart working arrangement in all its branches. In particular, the company agreement aims to expand the scope of application of this working arrangement, as regulated by the Law no. 81/2017 and with respect to the provisions of the Decree Law issued on 8 September 2020 (art. 5), to almost all personnel, limiting to 10% the share of workers working on site. Hence, the agreement adopts the smart working as the main tool for containing the contagion from COVID-19, but also to conjugate work and life responsibilities, especially during the emergency phase still in progress.

Content of measure

The company agreement aims to expand the scope of application of the smart working arrangement to almost the whole personnel employed by the holding company Cassa Centrale Banca-Credito Cooperativo Italiano. The final objective is limiting to 10% the share of workers working on site.

Accordingly, all the employees with all kinds of contract (full-time, part-time, open-ended, fixed-term) can voluntary apply for recurring to the smart working. Their requests will be evaluated by 30 days and, in case of rejection, the detailed reasons will be specified. In case of acceptance, an individual agreement will be signed between the employee and the company, as according to the Law no. 81/2017 (art.19), and it will integrate the regular employment contract.

The agreement also establishes a hierarchy of five priority classes for employees who intend to apply for, in the event that the demands exceed the compatible number for each organisational unit. Priority is given to the following categories in the following order:

  • employees with particular situations of personal and / or family fragility (Law no. 81/2017, art. 18, c. 3bis);
  • employees who are recipients of the provisions established in Law no. 104/1992 (special work permissions to assist relatives);
  • employees with family members who are recipients of the provisions referred to in the Law no. 104/1992;
  • employees who have to travel more than 30 km one way or a journey with a travel time of more than 30 minutes to get to work;
  • employees with children up to 14 years of age.

Furthermore, the company is required to provide all the tools necessary to carry out the smart working remotely, taking on all the costs related to repair or replace the damaged equipment, as well as for the insurance against theft or loss.

Use of measure

The agreement applies to the 77 branches belonging to the holding company Cassa Centrale Banca-Credito Cooperativo Italiano spread across Italy, which overall employ around 11,000 employees.

The monitoring activities to evaluate the effectiveness and the correct application of the measure will be regularly carried out.

Contents

  • Telework

Target groups

Workers Businesses Citizens
Applies to all workers Applies to all businesses Does not apply to citizens

Actors and funding

Actors Funding
Trade unions
Employers' organisations
Company / Companies
No special funding required

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role Agreed (outcome) incl. social partner initiative Agreed (outcome) incl. social partner initiative
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • Social partners jointly
  • Main level of involvement: Company level

Involvement

The company agreement was signed by the holding company Cassa Centrale Banca-Credito Cooperativo Italiano and the following trade unions in the banking sector: FABI, FIRST-CISL, FISAC-CGIL, SINCRA UGL and UILCA. These organisations were entitled to sign company agreements since they are the signatory parties of the national collective agreement applied by the company in the banking sector.

Views and reactions

The social partners are fully supportive. The agreement represents an innovative measure that can improve the well-being, the health and safety, and the work-life balance of the employees working in front office activities, hence at high risk of COVID-19 contagion. At the same time, the application of the smart working has positive effects on the environmental impact, limiting the transfer of workers to get to work.

Sources

Citation

Eurofound (2020), Banca-Credito Cooperativo company agreement on the smart working, case IT-2020-40/1455 (measures in Italy), COVID-19 EU PolicyWatch, Dublin, http://eurofound.link/covid19eupolicywatch

Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process. All information is preliminary and subject to change.