Background information

The employer association Asstel and the three most representative trade unions of the telecommunication industry, Fistel-Cisl, Slc-Cgil, Uilcom-Uil, signed a collective agreement on principles and guidelines for the use of agile work. Forms of agile and remote working spread substantially during the COVID-19 emergency and social partners considered key to regulate it beyond the emergency legislation developed by the government.

Content of measure

The collective agreement (named 'Principles and Guidelines for the new agile work in the telecommunications supply chain' ) sets a number of principles and guidelines which should work as a framework for specific company level agreements. Among these are:

• agile work should aim at protecting workers' health;
• agile work might contribute to define more flexible organisational models, which might generate value for both companies and workers in the form of higher productivity and a better work-life balance;
• workers involved in agile activities should be adequately trained, also with regard to health and safety issues;
• in order to favour measures of organisational flexibility and work-life balance, a new organisation of working time might be adopted;
• the 'right to disconnect' should be regulated;
• the provision of adequate working instruments by the company should be regulated.

Use of measure

The agreement sets a framework for company level bargaining in companies belonging to the telecommunication sector, which comprehensively employ around 150,000 workers in Italy.

Contents

• Telework

Target groups

Workers	Businesses	Citizens
Employees in standard employment Workers in non-standard forms of employment	Sector specific set of companies	Does not apply to citizens

Actors and funding

Actors	Funding
Trade unions Employers' organisations Company / Companies	No special funding required

Social partners

Social partners' role in designing the measure and form of involvement:

	Trade unions	Employers' organisations
Role	Agreed (outcome) incl. social partner initiative	Agreed (outcome) incl. social partner initiative
Form	Not applicable	Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

• Social partners jointly
• Main level of involvement: Sectoral or branch level

Involvement

The measure was negotiated by the sectoral employer organisation and most representative trade unions.

Views and reactions

The social partners were supportive of the measure.

Sectors and occupations

This case is not occupation-specific.

Sources

• 30 July 2020: Principles and Guidelines for the new agile work in the telecommunications supply chain (Protocollo principi e linee guida per il nuovo lavoro agile nella filiera) (d110erj175o600.cloudfront.net)