Background information

Since 2000, the legislator had been engaged in the design of the so-called Employment Information System (SIL), based on the collection and provision of information on jobseekers. It was introduced by Article 15 of Legislative Decree No. 276 of 10 September 2003.

The project is to build an integrated, computerised system containing labour market information accessible to workers, entrepreneurs, public and private operators.

The National Labour Exchange is an information sharing system intended to support the matching between demand and supply of labour. The system connects regional databases on vacancies and on jobseekers (regional labour exchanges), making this information available on a single national web portal, Cliclavoro.

Content of measure

ClicLavoro web portal allows employers and labour market intermediaries to advertise vacancies and to view jobseekers’ personal profiles, including their previous training and professional experiences. Job-seekers can also subscribe to the portal, upload their CVs, apply for job offers in Italy and abroad, and find out news on public competitions or vocational training opportunities.

The website also provides a wide range of information targeting employers, labour market intermediaries, and citizens. This information concerns labour market trends, hiring incentives, public incentives for business creation and development, employment conditions and workers’ rights, administrative requirements related to the set-up of a private employment agency and for the management of employment relationships, main features of national passive labour market policies, and the list of all the registered labour market intermediaries.

The Ministry of Labour and Social Policies coordinates the operations of the National Labour Exchange and of the network of regional labour exchanges while each region administers its own regional labour exchange, which is to be fully interoperable and accessible by the National Labour Exchange according to a protocol setting out common technical standards. Public Employment Services (PES) are required to store the information they collect on vacancies and on jobseekers’ profiles in the regional labour exchanges.

Use of measure

As of May 2016, ClicLavoro hosted about 158,000 open vacancies and 292,000 CVs. During 2017 there were 1,466,942 users registered to the portal were, which was accessed a total of 3,026,596 times. The network is able to gather data and information on the labour market, collected at local level, making them available on a single website in a user-friendly way. The main weakness is that the amount and quality of the information made available vary across regions.

Target groups

Workers	Businesses	Citizens
Applies to all workers	Applies to all businesses	Applies to all citizens

Actors and funding

Actors	Funding
National government Local / regional government Public employment service	European Funds National funds

Social partners

Social partners' role in designing the measure and form of involvement:

	Trade unions	Employers' organisations
Role	Unknown	Unknown
Form	Not applicable	Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

• Unknown
• Main level of involvement: Unknown

Involvement

Unknown

Views and reactions

Unknown

Sources

• 10 September 2003: CicliLavoro (www.cliclavoro.gov.it)
• 13 October 2004: Act of the Ministry of Labour and Social Policies of 13 October 2004 (www.nikeservice.com)
• 11 October 2022: Continuous National Labor Exchange (www.wikilabour.it)