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Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for measure HU-2022-10/2446 Updated – measures in Hungary

Budapest Helps: Website with information for refugees

Az orosz agresszió miatt Ukrajnából menekülõk megsegítésével kapcsolatos intézkedések Budapesten

Country Hungary , applies locally

    • – HU11 Budapest
Time period Temporary, 04 March 2022 – 31 December 2023
Context War in Ukraine
Type Legislations or other statutory regulations
Category Measures to prevent social hardship
– Provision of services in kind (e.g. food vouchers)
Author Nóra Krokovay (KOPINT-Tárki) and Eurofound
Measure added 03 June 2022 (updated 10 November 2023)

Background information

The Assembly of Budapest Municipal Council voted to accept a proposal by the Mayor of Budapest on services to help refugees arriving from Ukraine on 13 April 2022. The councillors voted unanimously to allow the mayor to amend the municipal budget to reflect the HUF 31 million in donations that were collected since the outbreak of the war and use them to fund short-term accommodation with meals and free public transport for refugees. The proposal required the modification of municipal decree 1/2020. (II. 5.) on tasks and 43/2020. (XII. 22.) on the budget. Changes were compiled in municipal decree 8/2022.

Content of measure

The municipality operates a help website with all information needed in English. Budapest Helps . The following assistance was proposed:

  • accommodation for 500 people in Budapest and other localities - mostly temporary but some longer-term
  • free public transportation in Budapest

Free travel is available with the presentation of a Ukrainian travel document that can be used for identification purposes. The Budapest Transport Centre was instructed to extend free travel on its public transport services to refugees from Ukraine several times.

In a proposal on measures to assist refugees fleeing Ukraine due to Russian aggression, the mayor reported that according to government decree 104/2022. (III. 12.) local governments are obliged to grant temporary protection to people with protected or refugee status, and the local government is entitled to receive a daily allowance of HUF 4,000 (about €10.26) per each person accommodated. On 1 April 2022, Budapest applied for this allowance after providing a total of 11,979 person-days of accommodation.


The following updates to this measure have been made after it came into effect.

29 June 2023

Free travel on Budapest’s public transport system for Ukrainian refugees has been extended until 31 December 2023. In addition, from 16 October 2023 another round of aid is distributed to families with children fleeing the war in Ukraine and residing in Budapest. The amount of the one-off subsidy is HUF 48.000 (€126) per child.

22 December 2022

Upon the decision of the Budapest assembly in December 2022, the amendments introduced into the 2022 budget were transferred, without modifications, into the 2023 budget as well, thus extending free travel for Ukrainian refugees by 10 months until the end of June 2023.

01 June 2022

The free travel for Ukrainian refugees in Budapest has been extended until 31 August 2022.

Use of measure

In his address to the Municipal Assembly of Budapest on 13 April 2022 the mayor said that by 7 April 2022, 1,069 people stayed 13,184 nights in accommodation operated by the Municipality of Budapest, and 47,462 meals were prepared for adults and children from Ukraine.


  • Solidarity

Target groups

Workers Businesses Citizens
Does not apply to workers Does not apply to businesses Migrants or refugees

Actors and funding

Actors Funding
Local / regional government
National funds
Regional funds

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role No involvement No involvement
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • No involvement
  • Main level of involvement: N/A


Involvement was more typically by civil organisations and charities.

Views and reactions

No specific views were expressed by social partners. The Municipal Assembly voted unanimously to support the measures.

Sectors and occupations

    • Economic area Sector (NACE level 2)
      H - Transportation And Storage H49 Land transport and transport via pipelines
      I - Accommodation And Food Service Activities I55 Accommodation
      I56 Food and beverage service activities
      Q - Human Health And Social Work Activities Q88 Social work activities without accommodation

This case is not occupation-specific.



Eurofound (2022), Budapest Helps: Website with information for refugees, measure HU-2022-10/2446 (measures in Hungary), EU PolicyWatch, Dublin,


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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.