Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.
Factsheet for measure HR-2022-27/2768 – Updated – measures in Croatia
Country | Croatia , applies nationwide |
Time period | Temporary, 01 July 2022 – 01 April 2024 |
Context | Digital Transformation |
Type | Other initiatives or policies |
Category |
Promoting the economic, labour market and social recovery into a green future
– Support for spending, stimulus packages |
Author | Predrag Bejakovic (IJF) |
Measure added | 23 August 2022 (updated 20 January 2025) |
The Government of the Republic of Croatia (GRC) proposed the National Recovery and Resilience Plan, which was officially submitted for evaluation to the European Commission on 14 May 2021. In accordance with the provisions of Regulation (EU) 2021/241 that established the Recovery and Resilience Mechanism that was adopted on 8 July 2021, the European Commission approved the Recovery and Resilience Plan of the Republic of Croatia and submitted it to the Council. Regulation (EU) 2021/241 on the establishment of the Recovery and Resilience Mechanism does not directly determine the forms of grants that member states award to the final recipients. However, the Regulation states the obligation of consistency in the application of the various Union instruments. At the session held on 8 July 2021, the Government of the Republic of Croatia passed the decision on management system and monitoring of the implementation of activities within the framework of the National Recovery and Resilience Plan 2021 - 2026 (OG 78/21). In accordance with the aforementioned decision, the competent authority for the implementation of this Call is the Ministry of Economy and Sustainable Development (MESD).
Within the Framework of the National Recovery and Resilience Plan of the Republic of Croatia 2021-2026, the Ministry of Economy and Sustainable Development announced that they would be providing "Grants for digitalisation" (Call reference number: NPOO.C1.1.2.R3-I3.01). Grants are awarded through an open award procedure during a temporary window for submissions.
The aim of the grant is to help Croatian SMEs acquire digital technologies to strengthen digital development and apply of new products, services and processes. With aid to digitalise, the company should be able to improve its market position and increase productivity.
Acceptable activities that can be financed include:
The government allotted a total of HRK 206 Million (€27.34 Million) for this grant. The lowest grant awarded per applicant is HRK 150,000 (€19,908.42) and the highest grant awarded is HRK 750,000 (€99,542.11).
Applicants must be SMEs with at least three full-time employees (based on hours worked) in the year preceding the year in which the project proposal is submitted. The size of the grant awarded depends on development level of the region in which the SME is located. This is determination is based on the the Decision on the Classification of Units of Local and Regional Self-Government (OG 132/17). For less developed units (the I. development group) the grant can be up to 70% of eligible costs for applicants. More developed units have maximum coverage between 55% and 65%.
The following updates to this measure have been made after it came into effect.
24 November 2024 |
The public call aimed to contribute to enhancing the level of digital maturity of small and medium-sized enterprises by developing digital business models, strengthening digitalization and transformation capabilities; and improving cybersecurity. The ultimate goal was to boost the competitiveness and resilience of companies through digital technologies. Five types of vouchers were available: 1. Improving digital skills; 2. Enhancing digital marketing; 3. Developing a digital transformation strategy; 4. Strengthening cyber resilience diagnostics; and 5. Implementing complex digital solutions. Target groups included micro, small, and medium-sized entrepreneurs. The total value of vouchers was €9,954 million. For vouchers 1-3, the maximum individual was up to €9,999; for voucher 4 up to 14,500, and for voucher 5 up to € 19,900. Support intensities were up to 60% of total investment. The application period was from 1 March 2024 until 1 April 2024. |
02 June 2023 |
The Ministry of Economy and Sustainable Development has published a call for "Vouchers for Digitization" intended for micro, small and medium-sized entrepreneurs as part of the National Recovery and Resilience Plan 2021-2026. The call provides funds that will contribute to increasing the level of digital maturity of SMEs through the development of digital business models, strengthening the capacity to implement digitization and digital transformation through training and services for improving digital skills (among others related to cloud technologies) or improving cyber security. A total of EUR 9.95 million was secured for the call, with the individual voucher amount from EUR 9,990.00 to EUR 19,900.00, depending on the type of voucher. The call envisages the award of five types of vouchers, namely: for improving digital skills, for digital marketing, for creating a digital transformation strategy, for diagnosing cyber security and for complex digital solutions. Activities that will be eligible for funding as part of the call are the implementation of specialized non-formal learning programs aimed at the development of digital skills, the creation of websites, applications and e-commerce, the management of social networks, the creation of a digital transformation strategy, cyber security diagnostics and the creation and implementation of complex digital solutions. Eligible applicants are micro, small and medium-sized enterprises and, depending on the type of voucher, with at least one to three full-time employees, in the previous month. The first period of receiving applications lasts from 1 June to 7 July 2023, the next one is planned from 1 November to 1 December 2023, and the last one from 1 March to 1 April 2024. |
14 December 2022 |
At the request of the Croatian Employers’ Association (CEA) members, Regional Office Osijek organized a webinar on the topic: "How to use available funds for digital and agile transformation" which took place on 14 December 2022. The first of planned three public calls for digital transformation grants was in 2022. At the webinar was discussed how to maximize the benefit of these funds because digitization implies not only new computer equipment, but also new work methods. The aim of the webinar was to explain what are the advantages of digitalization and agile ways of working (even outside the IT sector) and why such transformation is important for successful business effects. |
The application for grant had been opened from 1 July until 12 August 2022. The results on the approved grants will be conducted during fall 2023.
The distribution of the vouchers according to the types is following: Digital Skills Improvement Voucher €1,924,480; Voucher for digital marketing €1,990,850; Voucher for creating a digital transformation strategy €1,194,500; Voucher for diagnostics of cyber resilience €2,919,900; and Voucher for complex digital solutions 1,924,480. Total allocation of Calls is €9,954,210, which will be distributed in the equal amounts of €3,318,070 in 2022, 2023 and 2024.
A total of 890 project applications worth €5.9 million were accepted on the first deadline of the call Vouchers for Digitalization. This is 80% more than the indicative allocation according to which €3.3 million of non-reimbursed vouchers for five different activities, should be allocated on the first of the three deadlines. At the same time, the amount of registered projects is much smaller than the total allocation, which amounts to €9.95 million, and which should increase the level of digital maturity of micro, small and medium enterprises. This is important because in terms of the digital maturity of SMEs, Croatia is worse than the EU average. That the interest is lower than expected is probably result of many factors. One of them is Government’s preference for the "cheaper" project, so priority is given to the project proposal that requested a smaller amount of grant support. Furthermore, a large part of entrepreneurs from activities such as accommodation, trade, architecture or marketing are excluded. Also, the voucher in value of €19,900 for the creation of complex digital solutions was not attractive enough.
Finally, the application process has been relatively demanding and complex. When comparing the scope of work in relation to the value of vouchers and the intensity of support up to 60% of eligible costs, the majority of applicants simply gave up. The experts expect equal interest in the second and third calls for Vouchers for Digitization, which should be published in November and March 2024.
According to the data sent by the Ministry of Economy, the voucher for digital marketing was the most requested. For this voucher, for which the amount of support is €9,900, 598 projects applied for €3.04 million. The amount of registered projects in this case far exceeds the planned allocation of €1.9 million. There was also a good interest in vouchers for complex digital solutions, for which 152 applications worth €1.8 million were received (a total of €1.9 million is intended for them). For the digital transformation strategy, 66 applications worth €531,000 (planned €1.1 million) were received, while for cyber resistance diagnostics, the Ministry received 60 applications worth €511,000 - far less than the intended €2.9 million. The least interest was in the improvement of digital skills, for which only 14 projects were reported which requested €58,000.
Workers | Businesses | Citizens |
---|---|---|
Does not apply to workers |
SMEs
|
Does not apply to citizens |
Actors | Funding |
---|---|
National government
EU (Council, EC, EP) |
European Funds
|
Social partners' role in designing the measure and form of involvement:
Trade unions | Employers' organisations | |
---|---|---|
Role | No involvement as case not in social partner domain | No involvement |
Form | Not applicable | Not applicable |
Social partners' role in the implementation, monitoring and assessment phase:
Due to the nature of the measure, social partners were not included in its design and implementation. However, social partners in Croatia are fully aware of the importance of digitalisation on the labour market and the need to improve the training of workers. The National Economic and Social Council (ESC) on its 241st session on 20 December 2021, discussed the situation and perspectives on the labour market and the transformation of Croatia workforce in the age of digitisation. The ESC will follow with analysing the impact of digitalisation on the labour market and industrial relations.
Social partners in Croatia support all measures directed towards the transition to green and/or digital economy.
Citation
Eurofound (2022), Grants for digitalization, measure HR-2022-27/2768 (measures in Croatia), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/HR-2022-27_2768.html
Share
30 January 2023
Governments across the EU continue to implement policies to support citizens and businesses in the face of rising food and energy prices caused by the COVID-19 crisis and intensified by the war in Ukraine. This article summarises the policy responses as reported in Eurofound's EU PolicyWatch database from January to September 2022.
Article12 September 2022
Although the worldwide pandemic situation had already disrupted supply chains and triggered increases in energy and food prices in 2021, the situation deteriorated in 2022 with the Russian invasion of Ukraine.
Article12 September 2022
This article summarises the first policy responses that governments across the EU have started to implement to support companies affected by the rising prices, and those with commercial ties to Ukraine, Russia or Belarus.
Article5 July 2022
This article summarises the first policy responses of EU Member States, including those of the social partners and other civil society actors, enabling refugees to exercise their rights under the Temporary Protection Directive.
ArticleDisclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.