Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.
Factsheet for measure HR-2022-15/2199 – Updated – measures in Croatia
|Country||Croatia , applies nationwide|
|Time period||Open ended, started on 07 April 2022|
|Context||War in Ukraine|
|Type||Legislations or other statutory regulations|
Measures to prevent social hardship
– Protection of vulnerable groups (beyond employment support)
|Author||Predrag Bejakovic (IJF)|
|Measure added||01 May 2022 (updated 17 April 2023)|
There are more than 10,000 Ukrainian refugees in Croatia who have fled the Russian aggression and Croatia has shown solidarity in various ways. Persons seeking temporary protection in Croatia are granted social welfare benefits and services, and this also applies to refugees arriving from Ukraine. Currently, the Act on International and Temporary Protection grants persons under temporary protection the rights to basic amenities and to adequate accommodation (provided that they do not have any financial assets of their own). The response to the current situation is based on solidarity and support and cooperation, not only between the public administration bodies, but also with the independent institutions such as the Ombudswoman and the special ombudspersons, as well as with the regional and local self-government units, the business sector and the civil society, is the key of good preparation and implementation for it.
A person should prove his or her status of a person under temporary protection with the Identity Card of a foreigner under temporary protection. An expert from the social welfare centre will talk to such person to determine how he or she can be best helped. Such persons have the right to:
Such person can submit a request for a one-time fee to the on-duty social worker in the Reception and Collective Accommodation visited by Mobile Teams. If the refugee is in private individual accommodation, he or she can apply at the Centres for Social Welfare and their branches in Croatia.
All refugees from Ukraine (10,000 until now) are eligible for such form of social rights and assistance, They can submit a request for a one-time fee to the on-duty social worker in the Reception and Collective Accommodation visited by Mobile Teams. If such person is in private individual accommodation, he or she can apply at the Centres for Social Welfare and their branches in Croatia. This assistance is paid once in cash and it is used to cover extraordinary expenses incurred due to current life circumstances. There is also a telephone and e-mail where additional information can be obtained. For such persons on the appropriate web-page, there is also a section with Q&A, like: Am I an elderly person, a person with a disability or do I have a large family, and I am housed in collective accommodation? What are benefits for people with disabilities? What is the procedure and conditions for obtaining aids for people with disabilities? Do I need free legal aid? Do I need hygiene items, clothes and shoes?
|Does not apply to workers||Does not apply to businesses||
Migrants or refugees
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Role||No involvement as case not in social partner domain||No involvement as case not in social partner domain|
|Form||Not applicable||Not applicable|
Social partners' role in the implementation, monitoring and assessment phase:
Due to the nature of the measure, social partners were not included.
Social partners in Croatia fully support all forms of aid to refugees from Ukraine. For, example, the Economic and Social Council (ESC) which consists of representatives from the government, employers and trade unions, fully supports government efforts concerning the reception, accommodation and inclusion of Ukrainian refugees in the Croatian society
Eurofound (2022), Social rights and assistance for refugees from Ukraine, measure HR-2022-15/2199 (measures in Croatia), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/HR-2022-15_2199.html
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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.