European Foundation
for the Improvement of
Living and Working Conditions

The tripartite EU agency providing knowledge to assist
in the development of better social, employment and
work-related policies

COVID-19 EU PolicyWatch

Database of national-level responses

Eurofound's COVID-19 EU PolicyWatch collates information on the responses of government and social partners to the crisis, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for case HR-2020-25/891 – measures in Croatia

Combis officially implements remote work model

Combis službeno uveo mobilni način rada

Country Croatia , applies locally

Time period Open ended, started on 15 June 2020
Type Company practices
Category Protection of workers, adaptation of workplace
– Changes of working hours or work arrangements
Author Predrag Bejalovic (IJF) and Eurofound
Case created 24 June 2020 (updated 11 July 2020)

Background information

Software ICT company Combis, the fifth largest IT company in Croatia, has introduced a new working model for its 400 employees that allows a combination of both, office work and work from home. The company points out that flexibility has always been high on their list of priorities, both in relation to customers and project work, as well as in the corporate culture itself. According to Combis CEO the 'employees want higher mobility, flexibility and the ability to work from any location at any time, as well as from any device. Technology (and a good attitude) enables all of the above, so it is natural that ICT companies lead these changes, and transfer their experiences, new solutions and good practices to other companies' .

Content of measure

The feedback from the employees on working from home due to the coronavirus is highly positive, and the entire Combis business in a past few months has been more productive and more digital. The company has now taken a step further, so each person in the team can tailor their working time to their needs. From mid-June 2020, Combis employees, can choose between several working models which include different combinations of days spent working in the office and those working from home under the condition that working from home cannot make up more than 50% of the time.The new, flexible model has several options, so each employee can decide what suits her or him best in order to balance professional and personal life as successfully as possible. .

Use of measure

All 400 employees of the company participate in this new organisational and working scheme.


  • Telework
  • Working time flexibility

Target groups

Workers Businesses Citizens
Applies to all workers Does not apply to businesses Does not apply to citizens

Actors and funding

Actors Funding
Company / Companies
No special funding required

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role No involvement No involvement
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • No involvement
  • Main level of involvement: Company level


Social partners were not involved in the design and implementation of the measure.

Views and reactions

Trade Unions are generally support all measures that contribute to better balance between professional and private life. Employers always advocate measures that could enable better business results.

Sectors and occupations

    • Economic area Sector (NACE level 2)
      J - Information And Communication J62 Computer programming, consultancy and related activities

This case is not occupation-specific.



Eurofound (2020), Combis officially implements remote work model, case HR-2020-25/891 (measures in Croatia), COVID-19 EU PolicyWatch, Dublin,

Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process. All information is preliminary and subject to change.