Factsheet for case GR-2020-51/1765 – measures in Greece
|Country||Greece , applies nationwide|
|Time period||Temporary, 13 December 2020 – 07 January 2021|
Reorientation of business activities
– Change of production/innovation
|Author||Penny Georgiadou (INE GSEE)|
|Case created||06 February 2021 (updated 08 February 2021)|
Retail stores that were not allowed to open during the Christmas holidays, operated with the method of the so-called “click-away service”. The measure was in force from 13 December 2020 until seven January 2021 after a governments’ decision to open the market during the holiday season, after a long-lasting lockdown in the commerce sector, which was imposed from November 2020. The “click-away” method is under consideration to be imposed again, if a partial lockdown will be decided, depending on the COVID-19 evolution of the pandemic. Actually, the measure was activated again from eight February 2021.
The measure was implemented in small and medium sized commercial shops and not in malls or big shopping centers.
The customer makes the order per telephone or via the e-shop.
Based on the electronic data collected by the Ministry of Finance, the click away method, was partially successful because limited the reduction of the turnover of all retail sectors to 40%, as compared to the same period of 2019. The shops in which the “click away” succeeded to limit the turnover losses, were toy stores, gift and accessory shops, jewelry stores, bookstores, cosmetics, telephony and communication shops. On the contrary, the clothing and footwear shops, were the two sectors that had a relatively small improvement in reducing their turnover, as the decline in revenues remained high during the holiday season.
Employees in standard employment
Sector specific set of companies
|Applies to all citizens|
Company / Companies
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Role||No involvement||No involvement|
|Form||Not applicable||Not applicable|
Social partners' role in the implementation, monitoring and assessment phase:
There is no involvement of social partners.
The Board of Directors of the Hellenic Confederation of Trade and Entrepreneurship (ESΕE) at its extraordinary meeting, in 12 December, examining the new framework for the operation of the market in the Christmas period, expressed the view that click away will not help to lose the seasons turnover for small and medium-sized commercial enterprises. On the new measure it adopted a protest resolution and proposed a package of detailed measures to address the impact on small and medium-sized commercial enterprises.
|Economic area||Sector (NACE level 2)|
|G - Wholesale And Retail Trade; Repair Of Motor Vehicles And Motorcycles||G47 Retail trade, except of motor vehicles and motorcycles|
This case is not occupation-specific.
Eurofound (2021), Retail: “Click away” shopping during Christmas period, case GR-2020-51/1765 (measures in Greece), COVID-19 EU PolicyWatch, Dublin, http://eurofound.link/covid19eupolicywatch
Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process. All information is preliminary and subject to change.