Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.
Factsheet for measure GR-2020-11/1760 – Updated – measures in Greece
|Country||Greece , applies nationwide|
|Time period||Open ended, started on 13 March 2020|
Promoting the economic, labour market and social recovery
|Author||Penny Georgiadou (INE GSEE)|
|Measure added||05 February 2021 (updated 25 February 2021)|
OTE Group is the largest provider of telephone and digital services in Greece with 13,000 employees. The COVID-19 pandemic changed everyone's daily life. The lockdown in the economy and the restrictive measures on the movement of citizens, resulted in new circumstances as regards the function of businesses and the provision of work.
In this context, OTE Group and COSMOTE MOBILE TELECOMMUNICATIONS S.A. in order to meet the needs of the economy and of the citizens, invested more than €12 million, for developing initiatives and actions based on eight pillars: Communication, Entertainment, Employment, Health, Education, The State, Supporting vulnerable groups and Supporting its’ own Employees.
These initiatives, in their greater part, refer to additional free digital services and facilities to its customers and citizens.
COSMOTE has implemented a number of actions in the context of COVID-19 pandemic such as :
The OTE Group developed actions during the pandemic, "investing" more than €12 million. According to Cosmote, the company's response and it's impact to society, was highly evaluated by the public, in special consumer surveys.
In the Cosmote 13,000 employees are working from home and 3,000 more are on the frontlines to provide services to their consumers every day.
|Applies to all workers||Applies to all businesses||Applies to all citizens|
Company / Companies
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Role||No involvement||No involvement|
|Form||Not applicable||Not applicable|
Social partners' role in the implementation, monitoring and assessment phase:
There is no involvement of social partners.
The measures are regarded as positive for the business and the citizens during the pandemic.
|Economic area||Sector (NACE level 2)|
|J - Information And Communication||J60 Programming and broadcasting activities|
This case is not occupation-specific.
Eurofound (2021), Cosmote: Digital services to customers and citizens during the pandemic, measure GR-2020-11/1760 (measures in Greece), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/GR-2020-11_1760.html
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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.