Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.
Factsheet for measure GB-2002-14/2466 – measures in United Kingdom
|Country||United Kingdom , applies nationwide|
|Time period||Open ended, started on 01 April 2002|
|Context||Restructuring Support Instruments|
|Type||Legislations or other statutory regulations|
Promoting the economic, labour market and social recovery
– Active labour market policies (enhancing employability, training, subsidised job creation, etc.)
|Author||Claire Evans (Warwick University) and Eurofound|
|Measure added||23 June 2022 (updated 04 January 2023)|
The Rapid Response Service is provided as part of the services provided by local Jobcentre Plus offices. In England the service is funded from national funds via the Department for Work and Pensions (DWP), however, there is no information available on the budget allocated to RRS. In Scotland, this service is delivered through Partnership Action for Continuing Employment (PACE). In Wales, it is delivered by the ReAct scheme .
ACAS (The Advisory, Conciliation and Arbitration Service) provides an online redundancy helpline. Acas is a non-departmental public body of the Department for Business, Energy and Industrial Strategy (BEIS), providing free and impartial advice to employers, employees and their representatives on employment rights, best practice and policies.
Jobcentre Plus support under the Rapid Response Service (RRS) includes helping workers facing redundancies with drafting their CVs, general advice about benefits, helping workers identify transferable skills and training needs, providing training in vocational skills and assistance with costs like travel to work expenses.
Workers can access the Rapid Response Service if they suspect they are going to be made redundant, during their notice period and up to 13 weeks after they have been made redundant.
Jobcentre Plus also provides fast-track access for large scale redundancies. This service includes on-site advice; links and referrals to other agencies; information and advice about job vacancies and training opportunities; skills and training need analysis; training; and one-off payments for expenses associated with obtaining new employment.
Coverage extends to organisations and their employees facing redundancies. All people impacted by redundancy are eligible to access the services offered by RRS, this includes: those under threat of redundancy but who are still employed; those under notice of redundancy but who are still employed; those who lose their jobs in companies which are in the supply chain of a larger company making redundancies; and those who lose their jobs in a location designated as having RRS status by Jobcentre Plus; those indirectly losing their jobs as a ma result of the redundancy and those whose redundancy period has elapsed, regardless of whether or not they have made a claim for benefits.
As of June 2020, updated statistics have not been published for several years. Between April 2002 and January 2003, the Rapid Response Service (RRS) provided new and continued support to 178 projects covering over 210 companies that were making over 70,000 people redundant. Around 10,000 people took up services offered under RRS, with the majority receiving information, advice and guidance (nearly 7,900) and skills and training analysis (3,300). Training was offered to 970 persons only. Over 60% of individuals whose destinations are known moved into employment following RRS, and the majority of these people were still in work four weeks later.
The fast-track service for large-scale redundancies is an on-site measure and is a fast and responsive service. It leads to an improved relationship between Jobcentre Plus and employers and to improved use of labour market information at regional and local levels.
The fast-track service is provided proactively only in cases where 20 or more redundancies are planned. This clearly limits the accessibility of SMEs to the scheme.
An example of the application of the RRS is Thomas Cook.
Employees in standard employment
||Applies to all businesses||Does not apply to citizens|
Local / regional government
Public employment service
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Form||Not applicable||Not applicable|
Social partners' role in the implementation, monitoring and assessment phase:
Eurofound (2022), Rapid Response Service (RRS), measure GB-2002-14/2466 (measures in United Kingdom), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/GB-2002-14_2466.html
30 January 2023
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12 September 2022
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12 September 2022
This article summarises the first policy responses that governments across the EU have started to implement to support companies affected by the rising prices, and those with commercial ties to Ukraine, Russia or Belarus.Article
Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.