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for the Improvement of
Living and Working Conditions

The tripartite EU agency providing knowledge to assist
in the development of better social, employment and
work-related policies

COVID-19 EU PolicyWatch

Database of national-level responses

Eurofound's COVID-19 EU PolicyWatch collates information on the responses of government and social partners to the crisis, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for case FR-2020-11/1284 – measures in France

Exceptional support for the implementation of telework

Aide exceptionnelle à la mise en place du télétravail

Country France , applies nationwide
Time period Temporary, 13 March 2020 – 28 February 2021
Type Other initiatives or policies
Category Protection of workers, adaptation of workplace
– Teleworking arrangements, remote working
Author Frédéric Turlan (IRshare) and Eurofound
Case created 16 October 2020 (updated 27 November 2020)

Background information

The aim of the aid is to support employers who are obliged to organise telework and to enable them to continue their activity. It may be applied in cases when the resumption of activities on the company's premises cannot be envisaged. It is not intended to compensate for a disability. Thus, the aid is intended for any employer of an employee recognised as disabled (or in the process of becoming recognised as disabled) for whom teleworking is newly set up in the context of the pandemic and the resumption of activity (no teleworking measures having being set for that employee before).

Content of measure

Conditions for receiving aid

The aid may concern the cost of computer equipment, office chair, transport costs, internet connection, etc. On the other hand, the funding does not cover the provision of the premises and the costs related to this space such as heating or electricity in particular. Expenses must be incurred during the pandemic period. The aid covers the amount excluding VAT of the materials purchased. The funding does not apply to employers who set up teleworking before 13 March for the beneficiary concerned.

Elements to be submitted for the application

  • Specific justification for exceptional aid: A detailed certificate on honour attesting to the implementation of telework for the disabled employee and the costs related to telework;
  • The estimate(s) or invoice for the expenses to be incurred;
  • The title of beneficiary of the employment obligation or current application;
  • A certificate of employment from the employer specifying the date of hiring and the nature of the employment contract (fixed-term contract, permanent contract, weekly working hours, etc.).

Use of measure

No information available.

Target groups

Workers Businesses Citizens
Disabled workers
Applies to all businesses Does not apply to citizens

Actors and funding

Actors Funding
Other social actors (e.g. NGOs)
National funds

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role Consulted Consulted
Form Consultation through tripartite or bipartite social dialogue bodies Consultation through tripartite or bipartite social dialogue bodies

Social partners' role in the implementation, monitoring and assessment phase:

  • No involvement
  • Main level of involvement: Peak or cross-sectoral level


Peak-level social partners organisation participate to the management of Agefiph. Therefore they are consulted on such measure.

Views and reactions

No information.


  • 07 April 2020: Aide exceptionnelle à la mise en place du télétravail (


Eurofound (2020), Exceptional support for the implementation of telework, case FR-2020-11/1284 (measures in France), COVID-19 EU PolicyWatch, Dublin,

Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process. All information is preliminary and subject to change.