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Database of national-level policy measures

Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for measure FR-2020-11/1284 Updated – measures in France

Exceptional support for the implementation of telework

Aide exceptionnelle à la mise en place du télétravail

Country France , applies nationwide
Time period Temporary, 13 March 2020 – 28 February 2022
Context COVID-19
Type Other initiatives or policies
Category Protection of workers, adaptation of workplace
– Teleworking arrangements, remote working
Author Frédéric Turlan (IRshare) and Eurofound
Measure added 16 October 2020 (updated 20 January 2022)

Background information

The aim of the aid is to support employers who are obliged to organise telework and to enable them to continue their activity. It may be applied in cases when the resumption of activities on the company's premises cannot be envisaged. It is not intended to compensate for a disability. Thus, the aid is intended for any employer of an employee recognised as disabled (or in the process of becoming recognised as disabled) for whom teleworking is newly set up in the context of the pandemic and the resumption of activity (no teleworking measures having being set for that employee before).

Content of measure

Conditions for receiving aid

The aid may concern the cost of computer equipment, office chair, transport costs, internet connection, etc. On the other hand, the funding does not cover the provision of the premises and the costs related to this space such as heating or electricity in particular. Expenses must be incurred during the pandemic period. The aid covers the amount excluding VAT of the materials purchased. The funding does not apply to employers who set up teleworking before 13 March for the beneficiary concerned.

Elements to be submitted for the application

  • Specific justification for exceptional aid: A detailed certificate on honour attesting to the implementation of telework for the disabled employee and the costs related to telework;
  • The estimate(s) or invoice for the expenses to be incurred;
  • The title of beneficiary of the employment obligation or current application;
  • A certificate of employment from the employer specifying the date of hiring and the nature of the employment contract (fixed-term contract, permanent contract, weekly working hours, etc.).


The following updates to this measure have been made after it came into effect.

14 December 2021

Agefiph and FIPHFP have decided to extend, once again, until 28 February 2022, their exceptional aid set up in the spring of 2020 in response to the COVID-19 crisis. These aids has been extended several times. But this time, Agefiph's board of directors explains that it has 'analysed and taken note of the lasting repercussions on work organisations of these two years of health crisis and has decided to integrate them into Agefiph's range of services and financial aid'. The aim is to help disabled people - employees or job seekers, companies and self-employed people with disabilities - to cover the costs associated with the adaptations required by disabled employees in the office or at home.

Thus, the additional cost of prophylactic equipment (inclusive masks, etc.), travel assistance for people exposed to a health risk by using public transport, the flexibility provided for job retention assistance (in particular the possibility of renewing financial assistance when additional time is needed to apply the solutions) and the increase in work-study assistance introduced in 2020 are integrated into Agefiph's current range of services and financial assistance.

In addition, the support for self-employed disabled workers has been re-evaluated from €5,000 to €6,000 in order to increase support for the creation or resumption of a business. The diagnosis of support for the exit from the crisis for entrepreneurs is also maintained pending a return to a calmer health situation.

Exceptional aid remains open until 1 March 2022, when Agefiph's new service and financial aid offer will be accessible.

Use of measure

No information available.

Target groups

Workers Businesses Citizens
Disabled workers
Applies to all businesses Does not apply to citizens

Actors and funding

Actors Funding
Other social actors (e.g. NGOs)
National funds

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role Consulted Consulted
Form Consultation through tripartite or bipartite social dialogue bodies Consultation through tripartite or bipartite social dialogue bodies

Social partners' role in the implementation, monitoring and assessment phase:

  • No involvement
  • Main level of involvement: Peak or cross-sectoral level


Peak-level social partners organisation participate to the management of Agefiph. Therefore they are consulted on such measure.

Views and reactions

No information.


  • 07 April 2020: Aide exceptionnelle à la mise en place du télétravail (
  • 14 December 2021: Le conseil d’administration de l’Agefiph adopte le 14 décembre un budget 2022 au service de l’amplification de ses actions et fait évoluer son offre de services et d’aides financières (


Eurofound (2020), Exceptional support for the implementation of telework, measure FR-2020-11/1284 (measures in France), EU PolicyWatch, Dublin,


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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.