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EU PolicyWatch

Database of national-level policy measures

Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for measure FI-2020-20/1309 – measures in Finland

Telecommunications company Elisa's COVID-19 General Exit guidelines

Elisan exit-suunnitelma

Country Finland , applies nationwide
Time period Open ended, started on 15 May 2020
Context COVID-19
Type Company practices
Category Protection of workers, adaptation of workplace
– Occupational health and safety
Author Amanda Kinnunen (Oxford Research) and Eurofound
Measure added 23 October 2020 (updated 24 February 2021)

Background information

Finnish telecommunications company Elisa published their COVID-19 exit-strategy in May 2020. The strategy was published as part of Enter 2020 , an information campaign ran by a peak-level employers’ organisation Confederation of Finnish Industries EK and ten large Finnish companies.

The strategy aims to provide guidance for workplaces during the different stages of the COVID-19 pandemic.

Content of measure

Elisas COVID-19 exit strategy is divided into five different phases based on how the outbreak of the COVID-19 pandemic is developing and what the authorities recommend:

  • maximal distancing is a phase applied when there is a national lockdown;
  • strong distancing is applied when infection rate is growing and strong social distancing measures are being recommended;
  • moderate distancing is applied when infection rate is steady but strong social distancing are still being recommended;
  • partial reopening is applied when infection rate is declining and there are social distancing measures in place;
  • restricted new normal is applied when infection chains are known and no recommendations for social distancing are in place; and
  • new normal is a phase where vaccination or medication is available.

These phases are used to describe how the individual workplaces should deal with travel, office work, hygiene measures at Elisa shops, organising events. For instance, when Finland enters phase strong distancing , Elisa’s strategy is as follows:

  • shops are open and safety arrangements are applied,
  • remote work is strongly recommended,
  • distancing and hygiene measures in offices are in place; and
  • business travel is extremely limited

In addition, the strategy provides general guidelines for distancing measures and employees in risk groups.

Use of measure

Not applicable.


  • Health and safety

Target groups

Workers Businesses Citizens
Applies to all workers Larger corporations
Does not apply to citizens

Actors and funding

Actors Funding
Company / Companies

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role Unknown Unknown
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • Unknown
  • Main level of involvement: Company level


No information available.

Views and reactions

No information available.

Sectors and occupations

    • Economic area Sector (NACE level 2)
      J - Information And Communication J61 Telecommunications

This case is not occupation-specific.



Eurofound (2020), Telecommunications company Elisa's COVID-19 General Exit guidelines, measure FI-2020-20/1309 (measures in Finland), EU PolicyWatch, Dublin,


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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.