Factsheet for measure
FI-2020-14/1306
– measures in Finland
COVID-19 hotline for franchisees and employees of fast food chain Kotipizza
Korona-hotline Kotipizzan yrittäjille ja työntekijöille
Background information
Kotipizza is a Finnish fast-food chain that consists of approximately 280 franchise restaurants. The franchisees of Kotipizza were significantly affected by the COVID-19 pandemic and the restrictions set by authorities. The rapidly changing situation caused also stress and concerns among the franchisees and people employed at the restaurants. In order to support both the franchisees and the employees, Kotipizza established a so-called COVID-19 hotline
This company example was published as part of
Enter 2020
, an information campaign ran by a peak-level employers’ organisation Confederation of Finnish Industries EK and ten large Finnish companies.
Content of measure
The aim of the hotline is to support employees and franchisees with questions related to the COVID-19 crisis. Some examples are questions related to safety and health of employees, economic issues and employment and food safety. If needed, the people working at the hotline service will consult experts in order to find answers for the users’ questions. Franchisees and employees can also call the hotline just to talk about their own situation or any concerns regarding the future.
In addition to the hotline, Kotipizza has organised ICT-based information meetings.
The hotline will be open as long as the COVID-19 pandemic continues to affect employees and franchisees.
Use of measure
During the first two months of the pandemic, approximately 2,000 calls were received.
Contents
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Health and safety
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Other topics
Target groups
Actors and funding
|
Actors
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Funding
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Company / Companies
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Companies
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Social partners
Social partners' role in
designing the measure
and form of involvement:
|
Trade unions
|
Employers' organisations
|
|
Role
|
Unknown
|
Unknown
|
|
Form
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Not applicable
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Not applicable
|
Social partners' role in the
implementation, monitoring and assessment phase:
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Unknown
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Main level of involvement: Company level
Involvement
No information available.
Views and reactions
No information available.
Sectors and occupations
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This case is sector-specific (only private sector)
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Economic area
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Sector (NACE level 2)
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I - Accommodation And Food Service Activities
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I56 Food and beverage service activities
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This case is not occupation-specific.
Sources
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01 May 2020: Kotipizza's corona-hotline open 24/7 (Koronahotline kotipizzalaisten tukena 24/7)
(enter2020.fi)
