Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.
Factsheet for measure ES-2020-36/1541 – measures in Spain
|Country||Spain , applies nationwide|
|Time period||Open ended, started on 01 September 2020|
Protection of workers, adaptation of workplace
– Teleworking arrangements, remote working
|Author||Alejandro Godino (UAB)|
|Measure added||01 December 2020 (updated 12 February 2021)|
ING has implemented a 100% free telework model, becoming the first large company in Spain to bet indefinitely on this model, which contributes to a more sustainable development, with fewer trips and more work-life balance, in addition to establishing a series of measures for the change to be effective.
ING announced the implementation of a 100% free telework model. The new system is based on principles of flexibility and responsibility so that employees organize themselves in the best way that they consider in regard to their personal life and their work objectives, as well as the needs of their teams.
Its approval comes with a set of measures to facilitate its implementation: for example, setting a limited meeting schedule between 10 a.m. and 4 p.m., with a duration not exceeding 45 minutes and with a predetermined objective. To guarantee the right to disconnect, it also establishes a restricted schedule for sending emails and calls.
The company assures that the confinement situation derived from COVID-19 has been a test for these measures. Years ago, the company introduced flexible schedule. In this sense, ING ensures that its professionals are already used to taking responsibility and making autonomous decisions, taking into account the coordination of their teams.
The measure covers the 1,400 professionals that the company has in Spain.
Employees in standard employment
||Does not apply to businesses||Does not apply to citizens|
Company / Companies
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Role||No involvement||No involvement|
|Form||Not applicable||Not applicable|
Social partners' role in the implementation, monitoring and assessment phase:
No reactions of social partners to the implementation of this measure.
|Economic area||Sector (NACE level 2)|
|K - Financial And Insurance Activities||K64 Financial service activities, except insurance and pension funding|
This case is not occupation-specific.
Eurofound (2020), ING: Free choice of up to 100% telework, measure ES-2020-36/1541 (measures in Spain), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/ES-2020-36_1541.html
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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.