Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.
Factsheet for measure ES-2020-14/1461 – measures in Spain
| Country | Spain , applies nationwide |
| Time period | Temporary, 31 March 2020 – 31 December 2020 |
| Context | COVID-19 |
| Type | Company practices |
| Category |
Ensuring business continuity and support for essential services
– Remuneration and rewards for workers in essential services |
| Author | Alejandro Godino (UAB) |
| Measure added | 25 November 2020 (updated 09 June 2025) |
Mercadona, the leading supermarket chain in Spain, has rewarded its workers with bonuses for the extra effort and its exposure to the virus during the start of the health emergency. Supermarket sales generally grew 180% during the first weeks of March. Mercadona is one of the groups with the largest influx of customers, forcing it to strengthen its supply chain. This distribution of benefits among workers was implemented while the company made unforeseen expenses of €100 million to adapt to the health emergency. The group closed 2019 with a turnover of €25.5 billion, 5% more, and a profit of €623 million, also 5% more.
The amount shared by the Mercadona shareholders with the workers includes a bonus for objectives (€340 million charged to the benefits of 2019, compared to €325 million in 2018) and another bonus in recognition of the commitment and the exposure to the COVID-19 virus of the workforce during the beginning of the health emergency (€44 million, charged to the profits of the financial year 2020). Thus, the €384 million represent more than 30% of the total profit of the entity during 2019. Specifically, the company gave to its workforce an extra bonus corresponding to 20% of the gross salary for the month of March.
The bonus was received by the 87,200 employees of Mercadona in Spain.
| Workers | Businesses | Citizens |
|---|---|---|
|
Workers in essential services
|
Does not apply to businesses | Does not apply to citizens |
| Actors | Funding |
|---|---|
|
Company / Companies
|
Companies
|
Social partners' role in designing the measure and form of involvement:
| Trade unions | Employers' organisations | |
|---|---|---|
| Role | Informed | No involvement as case not in social partner domain |
| Form | Not applicable | Not applicable |
Social partners' role in the implementation, monitoring and assessment phase:
The bonuses for objectives are part of the 2019 Mercadona company level agreement negotiated with unions UGT and CCOO. The extra bonus is an initiative of the firm not negotiated with them.
UGT considers that the fact that supermarkets remain open to supply basic needs of citizens cannot mean that access is massive, irrational or compulsive based on different factors that create social alarmism. Moreover, the union criticized Mercadona and other supermarket chains in March for not taking measures to limit the capacity of their stores, thus reducing workload and the chances of contagion.
This case is sector-specific (only private sector)
| Economic area | Sector (NACE level 2) |
|---|---|
| G - Wholesale And Retail Trade; Repair Of Motor Vehicles And Motorcycles | G47 Retail trade, except of motor vehicles and motorcycles |
This case is not occupation-specific.
Citation
Eurofound (2020), Employee bonus during the health emergency in Mercadona Fecha fin modificada: 31-12-2020, measure ES-2020-14/1461 (measures in Spain), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/ES-2020-14_1461.html
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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.