Factsheet for case CZ-2020-8/973 – measures in Czechia
|Country||Czechia , applies nationwide|
|Time period||Temporary, 20 February 2020 – 31 August 2020|
|Type||Legislations or other statutory regulations|
Supporting businesses to stay afloat
– Deferral of payments or liabilities
|Author||Soňa Veverková (Research Institute for Labour and Social Affairs) and Eurofound|
|Case created||13 July 2020 (updated 15 July 2020)|
Act 185/2020 Coll., on certain measures to mitigate the effects of the coronavirus epidemic known as SARS-CoV-2 on the tourism sector, so called Lex Voucher, should support tour operaters which were badly damaged by anti COVID-19 measures.
Lex Voucher enables tour operaters not to refund the customers´ payments for the travel services in the protection period (from 20 February 2020 till 31 August 2020) if the original obligation under the tour contract ceased due to the COVID-19 pandemic. In place of payment refund, the tour operator is enabled to provide to the customer a voucher for the tour at least in the value of the original tour.
The customer is not entitled to reject or return the voucher, although some exceptions are possible (vulnerable groups of customers, e. g. people with disabilities, seniors 65+, unemployed people registered at the Labour Office, pregnant women etc.).
The travel voucher is valid until 31 August 2021. The customer is thus provided with a sufficiently long period to be able to use the travel voucher. In case the voucher is not used by the customer during the protection period, the organizer must return to the customer all the paid payments for the original trip within 14 days from the end of the protection period at the latest.
No information available yet.
|Does not apply to workers||
Sector specific set of companies
||Does not apply to citizens|
Company / Companies
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Form||Consultation through tripartite or bipartite social dialogue bodies||Consultation through tripartite or bipartite social dialogue bodies|
Social partners' role in the implementation, monitoring and assessment phase:
Social partners, which are members of the tripartite body (Council of economic and social agreement, Rada hospodářské a sociální dohody, RHSD) were informed and consulted in both formal (requested by institutional settings) and informal ways. They are not involved in the management of policy measures.
|Economic area||Sector (NACE level 2)|
|N - Administrative And Support Service Activities||N79 Travel agency, tour operator and other reservation service and related activities|
This case is not occupation-specific.
Eurofound (2020), Lex voucher for tour operators in the tourism sector, case CZ-2020-8/973 (measures in Czechia), COVID-19 EU PolicyWatch, Dublin, http://eurofound.link/covid19eupolicywatch
Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process. All information is preliminary and subject to change.