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EU PolicyWatch

Database of national-level policy measures

Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for measure BG-2021-43/2153 Updated – measures in Bulgaria

Preventing the spread of the COVID-19 in hotel Augusta

Предотвратяване разпространението на коронавирус в хотел Аугуста

Country Bulgaria , applies locally

    • – BG421 Пловдив (Plovdiv)
Time period Temporary, 21 October 2021 – 24 February 2022
Context COVID-19
Type Company practices
Category Protection of workers, adaptation of workplace
– Occupational health and safety
Author Tsetomila Sabcheva and Luboslav Kostov (Citub) and Eurofound
Measure added 12 January 2022 (updated 26 May 2022)

Background information

Hotel Augusta is one of the major hotels located in the town Hisarya. The hotel is available not only to tourists but also to business meetings as it offers conference rooms on rent. Pursuant to order RD-01-856 / 19.10.2021. of the Ministry of Health, a number of restrictions are applied on the territory of the hotel premises since 21 October 2021.

Content of measure

Because of the newly introduced restrictions, hotel guests are allowed to enter the hotel if the following documents are showcased at the reception at the time of arrival:

  • Immunization certificate (EU digital COVID certificate)
  • Valid document for having been sick with coronavirus (COVID-19) (recovered people are certified and this is pursuant to order RD-01-733 / 27.08.2021 of the Ministry of Health)
  • Negative result of PCR test which is certified by a recognized laboratory center (pursuant to order RD-01-733 / 27.08.2021. of the Ministry of Health)
  • Negative result of rapid antigen test which is certified by a recognized laboratory center (pursuant to order RD-01-733 / 27.08.2021. of the Ministry of Health).


The following updates to this measure have been made after it came into effect.

22 February 2022

The measure was initially open-ended but guests without a "green certificate" will be allowed at the hotel, as of 24 February 2022.

Use of measure

The strict control when entering the hotel premises is obligatory for all guests. The measure is in line with state orders and the overall hotel policy on preventing the spread of COVID-19. Other hotel measures adopted go as follows:

  • Thermal control for guests and staff upon entering the hotel. Persons with high fever or viral symptoms are not allowed (also applies to suppliers of goods and services)
  • Automatic disinfectant dispensers at the entrance and within the whole the hotel premises
  • Training staff members as to get familiar with COVID-19 action protocols. All staff members are provided with protective equipment (masks, gloves, etc.)
  • In case of infected guest a separate room is available as an insulator
  • Distribution of information brochures of the Ministry of Tourism "Safe travels" by World Travel & Tourism Council, in different languages
  • Provision of UV air purifiers and UV lamps to the massage and therapeutic rooms in the SPA center
  • Access to disposable masks and gloves at the reception upon request
  • Opportunity for contactless payment (via bank cards)
  • Disinfection of room keys and access cards. Regular cleaning and disinfection of all contact surfaces, railings, elevator buttons, door handles, countertops and daily ventilation of all common areas.


  • Health and safety

Target groups

Workers Businesses Citizens
Employees in standard employment
Sector specific set of companies
Applies to all citizens

Actors and funding

Actors Funding
Company / Companies

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role No involvement as case not in social partner domain No involvement as case not in social partner domain
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • No involvement
  • Main level of involvement: Company level


No involvement of social partners in designing and implementing the measure.

Views and reactions

No social partners' views are encountered at the time of adopting the measure.

Sectors and occupations

    • Economic area Sector (NACE level 2)
      I - Accommodation And Food Service Activities I55 Accommodation

This case is not occupation-specific.


  • 22 February 2022: Hotel Augusta Covid measures (


Eurofound (2022), Preventing the spread of the COVID-19 in hotel Augusta, measure BG-2021-43/2153 (measures in Bulgaria), EU PolicyWatch, Dublin,

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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.