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Factsheet for measure BE-2022-19/2402 – measures in Belgium

Public employment service information support measures for Ukrainian refugees

PES ondersteuningsmaatregelen voor Oekraïense vluchtelingen

Country Belgium , applies nationwide
Time period Open ended, started on 01 May 2022
Context War in Ukraine
Type Other initiatives or policies
Category Ensuring business continuity and support for essential services
– Smoothing frictions or reallocation of workers
Author Dries Van Herreweghe (Katholieke Universiteit Leuven) and Eurofound
Measure added 23 May 2022 (updated 14 June 2022)

Background information

Different regional public employment service (PES) organisations have organised specific support measures and initiatives in order to provide additional employment support to jobseekers coming from Ukraine.

As the PES organisations are organised regionally in Belgium, they each have their own initiatives in which they try to provide additional support to the group of refugees currently coming from Ukraine.

Content of measure

As foreign nationals have to physically present themselves in order to register as job-seekers, Walloon PES Forem has taken measures to make registration easier for them: registration can either be done collectively, in cooperation with the municipalities, in the presence of Forem translators and advisers who speak English, or individually, on Forem premises, with volunteer translators or interpreters from SeTIS (the social translation and interpreting service). During collective information sessions, Forem informs Ukrainians about the services offered, including guidance and training.

Actiris has organised several initiatives specifically targeted at the group of refugees looking for work.

  • A network of close partners was established for newcomers. This has led to the development of videos and brochures and a cooperation agreement with FEDASIL (the federal organisation responsible for refugees) has been established.
  • Information sessions in English with translation into Ukrainian are organised to explain the procedures to be followed by the jobseeker and the steps in the job search.
  • Free lessons in French or Dutch or provided, in addition, the free Brussels application Brulingua will be made available in Ukrainian as of June.
  • In terms of infrastructure, a reception area has been set up at Actiris headquarters with the interpreters available.
  • The four Actiris day-care centres in Brussels for young children of job-seekers are also accessible for the group of Ukrainian refugees.

Use of measure

In total 243 people have registered with FOREM at the end of May 2022, 14 have found employment. Two collective information sessions were organised, approximately 100 people participated. At the start of May, approximately 328 refugees had applied to Actiris in Brussels.

Target groups

Workers Businesses Citizens
Does not apply to workers Does not apply to businesses Migrants or refugees

Actors and funding

Actors Funding
Public employment service
Regional funds

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role Unknown Unknown
Form Not applicable Not applicable

Social partners' role in the implementation, monitoring and assessment phase:

  • Unknown
  • Main level of involvement: N/A



Views and reactions




Eurofound (2022), Public employment service information support measures for Ukrainian refugees, measure BE-2022-19/2402 (measures in Belgium), EU PolicyWatch, Dublin,


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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.