Eurofound's EU PolicyWatch collates information on the responses of government and social partners to the COVID-19 crisis, the war in Ukraine, rising inflation, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.
Factsheet for measure BE-2020-11/1492 – measures in Belgium
, applies regionally
|Time period||Open ended, started on 13 March 2020|
Promoting the economic, labour market and social recovery
– Active labour market policies (enhancing employability, training, subsidised job creation, etc.)
|Author||Dries Van Herreweghe (Katholieke Universiteit Leuven) and Eurofound|
|Measure added||27 November 2020 (updated 28 January 2021)|
Actiris is the Public Employment Service (PES) responsible for the Brussels Region. In total 1,600 employees are active at the organisation. The organisation made use of the situation to provide additional forms of training as well as try out new initiatives, that would otherwise not be possible due to time constraints. The COVID-19 crisis has led the company to increase and speed up their digitisation process.
The organisation has been investing in digitising its services and processes throughout the years. The crisis and lockdown have however led to further intensification of this process. A prominent example is the usage of digital learning, which has increased significantly in the past few months. Most of these trainings are open for all employees and include topics like stress management. In addition the company organised internal webinars as well as allowed their personnel to attend third party webinars. For employees without digital tools, there was a system of training on paper, which could be requested by the employee.
In addition there was an internal survey to provide an insight into the wellbeing of their employees. With regards to mental wellbeing there is a support service that can be reached by phone as well as support groups. Social media was also used internally in order to facilitate in maintain contact between employees.
The entire organisation (1600 employees).
Employees in standard employment
||Does not apply to businesses||Does not apply to citizens|
Local / regional government
Social partners' role in designing the measure and form of involvement:
|Trade unions||Employers' organisations|
|Form||Not applicable||Not applicable|
Social partners' role in the implementation, monitoring and assessment phase:
No statement on the involvement of social partners.
No opinion provided by the social partners.
Eurofound (2020), Actiris: Alternative forms of training introduced, measure BE-2020-11/1492 (measures in Belgium), EU PolicyWatch, Dublin, https://static.eurofound.europa.eu/covid19db/cases/BE-2020-11_1492.html
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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.