European Foundation
for the Improvement of
Living and Working Conditions

The tripartite EU agency providing knowledge to assist
in the development of better social, employment and
work-related policies

COVID-19 EU PolicyWatch

Database of national-level responses

Eurofound's COVID-19 EU PolicyWatch collates information on the responses of government and social partners to the crisis, as well as gathering examples of company practices aimed at mitigating the social and economic impacts.

Factsheet for case AT-2020-22/1398 – measures in Austria

Employers organisation provides consulting services for SMEs to restart their business

"KMU Restart-check"

Country Austria , applies regionally

    • – AT12 Niederösterreich
Time period Open ended, started on 29 May 2020
Type Other initiatives or policies
Category Supporting businesses to get back to normal
– Measures to support a gradual relaunch of work
Author Bernadette Allinger (Forba) and Eurofound
Case created 04 November 2020 (updated 28 April 2021)

Background information

After the first lockdown due to the COVID-19 pandemic in spring, companies were slowly re-starting their businesses in May. In order to support their members with this step, the Federal Economic Chamber initiated a programme for SMEs in which they should be prepared for a "restart" in the regional state of Lower Austria.

Content of measure

The measure consists of an eight-hour consulting service by a certified company consultant, analysing the status quo and elaborating a plan for a successful restart. The following topics are in focus:

  • finances and liquidity
  • digitalisation strategies
  • development of additional market channels and sales
  • changes in resource management and processes and
  • possible adaptations of the business model

The aim of the consultation is to identify problem fields and develop first solutions in cooperation with the business owner. The measure, which costs €720 per consultation/per SME, is sponsored to 75% by the employer organisation, the regional section for Lower Austria of the Federal Economic Chamber.

Use of measure


Target groups

Workers Businesses Citizens
Does not apply to workers SMEs
Does not apply to citizens

Actors and funding

Actors Funding
Employers' organisations
Employers organisation

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role No involvement as case not in social partner domain Agreed (outcome) incl. social partner initiative
Form Not applicable Any other form of consultation, institutionalised (as stable working groups or committees) or informal

Social partners' role in the implementation, monitoring and assessment phase:

  • Only employers' organisations
  • Main level of involvement: Regional or local level


This is a unilateral measure implented by the Federal Economic Chamber (Lower Austria section) for its member companies.

Views and reactions

This is a unilateral support measure for members of the regional employer organisation.



Eurofound (2020), Employers organisation provides consulting services for SMEs to restart their business, case AT-2020-22/1398 (measures in Austria), COVID-19 EU PolicyWatch, Dublin,

Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process. All information is preliminary and subject to change.