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Factsheet for measure AT-2020-13/224 – measures in Austria

OpenHotel platform for essential workers

Unterkunft-Plattform für Schlüsselarbeitskräfte

Country Austria , applies nationwide
Time period Temporary, 27 March 2020 – 30 April 2020
Context COVID-19
Type Other initiatives or policies
Category Reorientation of business activities
– Creation of platforms for businesses aimed at customer
Author Bernadette Allinger (Forba) and Eurofound
Measure added 31 March 2020 (updated 02 May 2020)

Background information

When the Austrian government ordered the temporary closure of accommodations (hostels, hotels, B&B etc.) as one public health measure to combat the Corona virus, this website was set up. Its aim is to match open hotels with companies providing essential services, who are looking for temporary accommodation for workers in essential service. e.g. for caregivers, food retailers, mechanics and aid workers.

It is available for all 9 Austrian regions. For establishments in the regions of Salzburg, Carinthia and Vorarlberg special exceptions are required, as all touristic establishments have been locked between 16 March 2020 and 13 April 2020, in the first place.

Content of measure

Businesses in accommodation services can register on and companies can then look for open accommodation for essential workers in their regions. It has been set up by the section on hotel businesses of the Federal Economic Chamber (WKO). Establishments can register on the platform, once they have been issued such an exception. Sanctions for keeping the establishments open and non-compliance with the regulation amount to €1,450 or alternatively imprisonment of up to four weeks.

Establishments can register on the platform, once they have been issued such an exception. Sanctions for keeping the establishments open and non-compliance with the regulation amount to €1,450 or alternatively imprisonment of up to four weeks.

Use of measure


Target groups

Workers Businesses Citizens
Workers in essential services
Does not apply to businesses Does not apply to citizens

Actors and funding

Actors Funding
Employers' organisations
Employers organisation

Social partners

Social partners' role in designing the measure and form of involvement:

Trade unions Employers' organisations
Role No involvement Agreed (outcome) incl. social partner initiative
Form Not applicable Any other form of consultation, institutionalised (as stable working groups or committees) or informal

Social partners' role in the implementation, monitoring and assessment phase:

  • Only employers' organisations
  • Main level of involvement: Sectoral or branch level



Views and reactions

The platform is a unilateral initiative of the Austrian Federal Economic Chamber (WKO), industry section for hotels, an employers' organisation.

Sectors and occupations

    • Economic area Sector (NACE level 2)
      I - Accommodation And Food Service Activities I55 Accommodation

This case is not occupation-specific.


  • 27 March 2020: Platform (
  • 30 March 2020: Package of measures for tourism (Maßnahmenpaket für den Tourismus) (
  • 31 March 2020: Neue Matching-Plattform hilft bei der Suche nach geöffneten Hotels in Österreich (


Eurofound (2020), OpenHotel platform for essential workers, measure AT-2020-13/224 (measures in Austria), EU PolicyWatch, Dublin,


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Disclaimer: This information has not been subject to the full Eurofound evaluation, editorial and publication process.